Melissa Gallaher
Tucson,AZ
Summary
Authoritative Lead Technician with 15+ years overseeing smooth, efficient operations at Carondelet St. Joseph's Hospital HIM department. Proficient in managing both digital engineering assets and departmental personnel. Prepared to apply deep technical knowledge and deft personnel management skills to streamline employers' technical operations.
Overview
21
21
years of professional experience
Work History
HIM Lead Tech
Carondelet Health Network
08.2002 - Current
- Managed team performance by training, mentoring, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Adhered to established policies and standards to safely complete projects.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Fostered relationships with internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Cholla High School
Tucson, ArizonaSkills
- Conflict Resolution
- Computer Skills
- Research
- Data Entry
- Problem Resolution
- Attention to Detail
- Clerical Support
- Microsoft Office
Timeline
HIM Lead Tech
Carondelet Health Network
08.2002 - Current
High School Diploma -
Cholla High School