Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Melissa Gallo

Glenshaw,PA

Summary

Highly motivated IT Audit professional and provisional CISA with a strong desire to tackle new challenges. Possessing a solid work ethic, adaptability, and exceptional interpersonal skills, I thrive in unsupervised environments and excel at quickly mastering new skills. With 2 years of experience in SOC, SOX, ITGC, and various Internal Audits, I bring a robust understanding of audit processes. Known for excellent verbal communication, I am dedicated to delivering outstanding results in every project I lead. My strong planning and organizational abilities ensure the seamless execution of engagements, contributing to successful project outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

IT Risk Advisory - Staff

Schneider Downs
Pittsburgh, PA
06.2022 - Current
  • Led control testing, validation, and reporting for multiple engagements, including SSAE 18 (SOC) reporting, SOX compliance, Internal Audits, IT Memorandums, IT Risk Assessments, readiness engagements, and Third-Party Risk Management assessments.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Coordinated with team members to plan and execute audit engagements, ensuring smooth operations and successful task completion.
  • Trained lower-level staff and interns to ensure their success and readiness for all engagements.
  • Led day-to-day activities of IT audit engagements, including internal and external status updates, walkthroughs, and observational meetings.
  • Interacted with clients' key management to gather information, resolve issues, and recommend process and control enhancements across various industries and platforms.
  • Managed multiple concurrent projects, employing effective time management and project prioritization to ensure client satisfaction.

Intern to the Director

District Council 37
New York, NY
05.2019 - 08.2019
  • Assisted with organizational and managerial tasks, including meeting with members of the relocation initiative, electricians, locksmiths, and other employees to address questions about the process.
  • Orchestrated cubicle relocation, optimized office space, and coordinated thorough planning for seamless execution.
  • Acted as a liaison between the director and the office building's security department, coordinating the setup and organization of key cards and physical access.

Information Technology Intern

District Council 37
New York, NY
05.2018 - 08.2018
  • Performed various administrative duties including monitoring, responding to, and distributing incoming communications.
  • Maintained records of daily data communication transactions, problems, and remedial actions taken or installation activities.
  • Filed and retrieved documents and reference materials using a computer software

Education

BBA - Business Information Systems

University of Pittsburgh
Pittsburgh, PA
06-2022

Skills

  • Internal and external relationship building
  • Thorough understanding of Microsoft Office
  • Complex task prioritization and adaptability
  • Project planning and execution
  • Articulate oral and written communication
  • Problem solving mindset
  • Understanding of national and international control frameworks and regulations
  • Strong mentorship and teaching skills

Certification

  • Provisional CISA

Languages

Turkish
Native/ Bilingual

References

References available upon request.

Timeline

IT Risk Advisory - Staff

Schneider Downs
06.2022 - Current

Intern to the Director

District Council 37
05.2019 - 08.2019

Information Technology Intern

District Council 37
05.2018 - 08.2018

BBA - Business Information Systems

University of Pittsburgh

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Melissa Gallo