Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Garcia

San Diego,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

BARBER

KUTTHROAT
08.2024 - Current
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Mentored new staff to enhance personal growth and increase productivity.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Resolved customers concerns with knowledgeable and professional approach.
  • Ensured all safety precautions were taken while performing haircuts.
  • Sanitized workstations and salon equipment to reduce risk of infection.

MASTER INSTRUCTOR

ASSOCIATED BARBER COLLEGE
08.2024 - Current
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Created effective lesson plans.
  • Developed and implemented instructional programs for new Master Instructors.
  • Maintained accurate records to comply with federal, state and local standards.
  • Assisted in planning special events related to instruction such as field trips or guest speakers.
  • Attended meetings, training and activities to enhance skills and credentials.

BARTENDER

MARIETAS
03.2021 - 09.2023
  • The main focus is always on the customer experience.
  • Processed payments accurately and efficiently with POS system.
  • Provided drink suggestions to customers based on their preferences.
  • Effectively multitasked within fast-paced environment.
  • Assisted in setting up the bar for service shift.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Participated in weekly team meetings to discuss goals and objectives set by management.

RECEPTIONIST

VOLKSWAGEN
01.2017 - 03.2020
  • Provided administrative support to various departments, assisting with document preparation and data entry.
  • Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
  • Delivered superior customer service focused on quality and meeting customer needs.

BARISTA

VONS/STARBUCKS
05.2015 - 01.2017
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Memorized official and off-menu coffee and tea preparations.
  • Maintained calm demeanor during high-volume periods and special events.

Education

Barber License -

ASSOCIATED BARBER COLLEGE
San Diego, CA
09.2023

CERTIFICATE -

KAROLI MAKEUP SCHOOL
National City, CA
06.2017

High School Diploma -

HERBERT HOOVER HIGH
El Cajon, CA
01.2016

Skills

  • Outstanding customer service
  • Teamwork
  • Multitasking capacity
  • Adaptability

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

BARBER

KUTTHROAT
08.2024 - Current

MASTER INSTRUCTOR

ASSOCIATED BARBER COLLEGE
08.2024 - Current

BARTENDER

MARIETAS
03.2021 - 09.2023

RECEPTIONIST

VOLKSWAGEN
01.2017 - 03.2020

BARISTA

VONS/STARBUCKS
05.2015 - 01.2017

Barber License -

ASSOCIATED BARBER COLLEGE

CERTIFICATE -

KAROLI MAKEUP SCHOOL

High School Diploma -

HERBERT HOOVER HIGH

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Melissa Garcia