Melissa Gardner
Yakima,WA
Summary
My resume does not represent me well. I have many years of counseling, as a patient, that would help me to know what questions to ask as any type of mental health worker. I went to school to be in some field of Social Services. I would like to become a Social Worker with added education. I interned at Yakima Housing Authority from January 3 to Mid April in 2019, in the Family Self-Sufficiency Department. The internship was so short, I barely had a chance to "get my feet wet." I would appreciate a job opportunity. I am looking for part-time to start.
Overview
33
33
years of professional experience
Work History
Volunteer - Food Bank - Fish/Other FB 2002-2012
Fish Food Bank
Ellensburg, WA
09.2017 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Led customers through a shopping situation.
Intern
Yakima Housing Authority
Yakima, WA
01.2019 - 04.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Explored new technologies and approaches to streamline processes.
- Conducted research for various projects, leading to well-informed decisions and successful outcomes.
- Participated in planning and execution of community outreach programs, strengthening community relations.
- Aided in enhancing website user experience with thorough usability testing.
- Boosted social media engagement through creative content creation.
- Streamlined data entry processes, significantly reducing manual errors.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Data Entry
- Outward Going Phone Calls.
Customer Service Associate-cashier
Kentucky Fried Chicken, KFC
Yakima , WA
06.1993 - 09.1993
- Restocked and organized merchandise in front lanes.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Cook/grillmaster
Design A Burger
Seattle, WA
09.1991 - 12.1992
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Assisted chef with planning easy but elegant appetizers to spark customer interest.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Verified proper portion sizes and consistently attained high food quality standards.
- Reduced restaurant's annual food and labor costs through proper budgeting, scheduling and management of inventory.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Safely used kitchen equipment and reduced risk of injuries and burns.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
Gleaners - Rainbow Valley Volunteers
Rainbow Valley Volunteers of Goldendale, WA
Goldendale, WA
09.1999 - 09.2012
Education
Interdisiplinary Social Sciences Studies B.S. - Interdisiplinary Social Sciences Studies
Central Washington University
Ellensburg, WA06.2019
Skills
- Reports and documents
Timeline
Intern
Yakima Housing Authority
01.2019 - 04.2019
Volunteer - Food Bank - Fish/Other FB 2002-2012
Fish Food Bank
09.2017 - 12.2024
Gleaners - Rainbow Valley Volunteers
Rainbow Valley Volunteers of Goldendale, WA
09.1999 - 09.2012
Customer Service Associate-cashier
Kentucky Fried Chicken, KFC
06.1993 - 09.1993
Cook/grillmaster
Design A Burger
09.1991 - 12.1992
Interdisiplinary Social Sciences Studies B.S. - Interdisiplinary Social Sciences Studies
Central Washington University