Kevin Garner
Cincinnati
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
11
11
years of professional experience
Work History
General Manager
Esquire Theatre
03.2020 - Current
- Oversees entire staff and theater management, capturing every aspect of running a successful business
- Plans and executes dozens of events for thousands of customers, coordinating and completing a variety of requests to ensure the highest quality experience
- Maintains and excelled in a fast-paced and high-volume environment, consistently providing the best possible service
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Freelance Videographer/Editor
Self employed
06.2017 - Current
- Produces, organizes, and executes various projects from films to music videos to wedding/event videos
- Plans and delegates countless jobs to fit the specific needs of a project required to produce the highest quality content
- Skilled in adapting to and solving various problems that come with shooting budgeted projects and events, including operating well under the pressure of single opportunity shoots
- Increased client satisfaction with professional communication and timely delivery of projects.
Lead Server
Twin Lakes Retirement Community
01.2014 - 01.2021
- Led and trained service teams to work through a fast-paced environment with little to no mistakes daily
- Adapted to company demands and policies well and maintained a high success rate throughout years of service
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Developed strong rapport with regular customers, encouraging repeat business through genuine connection-building efforts.
Case Manager
Greater Cincinnati Behavioral Health Services
01.2019 - 01.2020
- Maintained a wide customer caseload and serviced a significant variety of challenges
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Assisted clients in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
Education
BS - Psychology
Cincinnati Christian University
CIncinnati, OH12.2018
Skills
- Leadership
- Exceptional interpersonal communication
- Purchasing and planning
- Supervising experience
- Customer relationship management
- Operations management
- Administrative skills
- Sales team development
Timeline
General Manager
Esquire Theatre
03.2020 - Current
Case Manager
Greater Cincinnati Behavioral Health Services
01.2019 - 01.2020
Freelance Videographer/Editor
Self employed
06.2017 - Current
Lead Server
Twin Lakes Retirement Community
01.2014 - 01.2021
BS - Psychology
Cincinnati Christian University
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