Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Garrow

Bellevue,WA

Summary

Proven multitasker and collaborative team player, I significantly enhanced guest satisfaction and operational efficiency at Danny Garrow's household. Leveraging strong problem-solving and customer service skills, I adeptly managed diverse responsibilities, from nurturing child development to maintaining high standards of cleanliness, demonstrating flexibility and a keen attention to detail.

Overview

28
28
years of professional experience

Work History

Mother/homemaker

Self
05.1996 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Family Nanny

Danny Garrow
06.2021 - 08.2024
  • Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
  • Played games, worked on puzzles, and read books to young children.
  • Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
  • Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
  • Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
  • Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
  • Facilitated age-appropriate social interactions between children through playdates, outings, and community events participation.
  • Involved children in caring for household pets and chores.
  • Promoted healthy habits through nutritious meal planning and engaging in regular outdoor activities with the children.
  • Organized creative projects to promote artistic expression, critical thinking, and problem-solving skills.
  • Drove children to dance, cheer, and sports practices.
  • Coordinated transportation arrangements for extracurricular activities, doctor appointments, and other necessary engagements.
  • Strengthened children's physical health with regular outdoor activities and sports.

Housekeeper

Danny Garrow
06.2021 - 08.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
  • Streamlined laundry operations, sorting and treating items according to fabric care specifications.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.

Laundry Attendant

Overlake Laundromat
09.2004 - 09.2007
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Examined dried clothes to identify stains, tears and issues.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Operated traditional and computer-operated washers and dryers while observing all safety protocols.
  • Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Kept track of laundered items using an efficient tagging system to prevent loss or mix-ups during the cleaning process.
  • Provided exceptional customer service while receiving drop-off laundry orders from guests.
  • Operated commercial-grade washing machines and dryers safely, adhering to manufacturer guidelines and best practices.
  • Handled delicate garments with care, utilizing specialized cleaning methods to preserve fabric integrity and appearance.
  • Used POS system to collect payments from customers, providing invoice for proof of transaction.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Restocked supply inventories and notified supervisors of shortages for customer convenience.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Assisted with unloading and loading customer laundry items.
  • Monitored customer laundry loads to reach proper wash cycle times.
  • Delivered superior customer service by responding to inquiries and complaints.
  • Used special fabric treatments, borax, and Type cleaner to remove stains.
  • Supported fellow staff members with delivery and pickup of customer orders.

Education

Fashion Design

Seattle Central Community College
Seattle, WA

GED - Gender Studies

Seattle Central Community College
Seattle, WA
10.2003

Na - General Studies

Interlake Highschool
Bellevue, WA
06.1995

Skills

Friendly, Positive Attitude

Timeline

Family Nanny

Danny Garrow
06.2021 - 08.2024

Housekeeper

Danny Garrow
06.2021 - 08.2024

Laundry Attendant

Overlake Laundromat
09.2004 - 09.2007

Mother/homemaker

Self
05.1996 - Current

Fashion Design

Seattle Central Community College

GED - Gender Studies

Seattle Central Community College

Na - General Studies

Interlake Highschool

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Melissa Garrow