Melissa Gates
Barnstead
Summary
Dynamic Production Supervisor at MSA/Globe Manufacturing with a proven track record in achieving production targets and enhancing team performance. Skilled in process improvement and coaching, I successfully managed a team of 37, ensuring quality standards and efficient operations. Committed to continuous improvement and safety compliance, I drive results through effective leadership.
Overview
38
38
years of professional experience
Work History
Part-Time Laborer
L & K Equipment
Chichester
03.2024 - Current
- Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
- Completed variety of physical labor tasks.
- Unloaded freight from containers and organized them for storage in designated areas.
- Prepared surfaces prior to painting by sanding, scraping, patching holes, and filling cracks with putty or plaster.
- Cleaned work area after job completion ensuring all debris is properly disposed of.
- Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
- Cut materials into specified sizes for installation using tile cutters and power saws.
Production Supervisor
MSA/Globe Manufacturing
Pittsfield
08.2011 - 12.2023
- Resolved issues quickly to maintain productivity goals.
- Managed a team of 37 production associates, overseeing productive production processes, and meeting all deadlines.
- Established clear priorities and production quality standards.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
- Coordinated resources across multiple teams and projects as needed.
- Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
- Supported safety programs to reduce and eliminate employee injuries.
- Oversaw continuous improvement initiatives in lean environment to drive gains in quality, flow and output.
- Provided feedback and guidance to personnel regarding their job performance and development plans.
Repair Department Supervisor
Globe Manufacturing
Pittsfield
02.2014 - 08.2021
- Monitored department operations to ensure productivity standards were met.
- Provided coaching and mentoring support to team members.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Managed inventory levels of supplies required for daily operations.
- Developed and implemented departmental policies and procedures.
- Resolved customer complaints in a timely manner.
- Collaborated with other departments to coordinate activities and resolve issues.
- Assessed displays for proper stock, checked store organization, and kept aisles clear of obstacles.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Fostered a positive and inclusive work environment, promoting teamwork and collaboration.
Production Office Associate
Globe Manufacturing
Pittsfield
09.2011 - 02.2014
- Answered phones and routed voicemails to respective employees.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Organized and maintained office supplies inventory.
Production Office Associate
Globe Manufacturing
Pittsfield
08.2007 - 05.2009
- Created Work Instruction for Production
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Managed daily office operations and maintained a clean and efficient workspace.
- Created piece rates in the AS400 system.
Production Coordinator
Globe Manufacturing
Pittsfield
09.2005 - 08.2007
- Managed communication between departments to streamline operations.
- Conducted risk assessments to identify potential production issues.
- Managed the production calendar, scheduling tasks and deadlines.
- Coordinated with supervisor in assigning work to meet on-time production and quality goals.
- Managed day-to-day tasks assigned by Production Manager and Director ensuring deadlines are met consistently.
- Inspected quality control standards of incoming materials, in-process work, and final product output.
Production Worker
Globe Manufacturing
Pittsfield
07.2003 - 09.2005
- Prepared material for stitching room
- Inspected material for quality issues
Prodution Worker
Globe Manufacturing
Pittsfield
07.2000 - 07.2003
- Inspected garments for quality issues
- Bagged garments for shipping
Insurance Policy Processing Clerk
Melcher & Prescott Insurance
03.1998 - 06.2000
- Created insurance policies for managers to review.
- Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
- Entered and updated information into database.
Insurance Policy Processing Clerk
Burns & Wilcox Brokerage
Tampa
01.1987 - 12.1997
- Maintained filing systems for electronic and hard copy documents for organized recordkeeping.
- Created policies for managers to review.
- Wrote quotes.
- Trained associates on the new computer system.
- Handled modification and updating of policies.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Corresponded with insured or agent to obtain information or inform of account status or changes.
- Used insurance rate standards to calculate premiums, refunds, commissions and adjustments.
- Updated customer profiles with new account details obtained from documents received.
Education
High School Diploma -
Hillsborough High School
Tampa, FL06.1986
Skills
- Production Targets
- Materials handling
- Assembly and Production
- Coaching and mentoring
- Process automation
- Equipment layout optimization
- Records administration
- Training and mentoring
- Audit Management
- Quality Control
- Continuous Improvement
- Schedule Management
- Inventory oversight
- Computer skills
- Coordinating daily operations
- Process Improvement
- Staff Development
- Lean Manufacturing
- Product Assembly
- Team Collaboration and Leadership
- Safety compliance
- Time management
Affiliations
- Reading
- Quilting
- Time with Family & Friends
Timeline
Part-Time Laborer
L & K Equipment
03.2024 - Current
Repair Department Supervisor
Globe Manufacturing
02.2014 - 08.2021
Production Office Associate
Globe Manufacturing
09.2011 - 02.2014
Production Supervisor
MSA/Globe Manufacturing
08.2011 - 12.2023
Production Office Associate
Globe Manufacturing
08.2007 - 05.2009
Production Coordinator
Globe Manufacturing
09.2005 - 08.2007
Production Worker
Globe Manufacturing
07.2003 - 09.2005
Prodution Worker
Globe Manufacturing
07.2000 - 07.2003
Insurance Policy Processing Clerk
Melcher & Prescott Insurance
03.1998 - 06.2000
Insurance Policy Processing Clerk
Burns & Wilcox Brokerage
01.1987 - 12.1997
High School Diploma -
Hillsborough High School
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