Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa L. Gautsche

Bennington,NE

Summary

Dedicated Business Development and Account Management professional with 18 years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit. Well-educated in lead generation and relationship development with key clients and stakeholders. Demonstrated success in building networks and supporting branding objectives.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Chief Business Development Officer

Window Optics LLC
09.2021 - Current
  • Planned and executed events designed to promote the company's brand awareness among prospective customers.
  • Created sales presentations, proposals, contracts, and other materials to support the company's efforts in securing new clients.
  • Developed growth plans by identifying key clients, key targets, and priority service lines.
  • Identified institutions and market sectors with potential for expansion of operations, networking with key partners and individuals to build awareness of company within key demographics.

Senior Account Manager /Senior Implementation Manager

Lincoln Financial Group
09.2008 - 09.2021
  • Managed customer relationships and retention within assigned book of business
  • Developed customer specific business plans to include upsell opportunities, renewal strategies and persistency
  • Lead annual stewardship presentations to inforce customers
  • Collaborated with internal business partners to proactively develop renewal strategies to retain profitable business
  • Conducted best and finalist sales presentations to sell new business
  • Partnered with implementation manager to ensure a recommendable customer experience with onboarding new customers
  • Provided world class service and implementation to Fortune 500 customers and brokers
  • Participated in cross-functional work groups to implement process improvements
  • Assisted with sold case submission processes, policies and procedures for national accounts
  • Partnered with regional group offices to sell the centralized service model and products on best and finalist meetings.

Sales Advisor – Corporate Accounts

Life Time Fitness
01.2007 - 01.2008
  • Built strong relationships with prospective clients and current members
  • Generated new leads and partnerships with large corporations in order to meet and exceed monthly sales goals
  • Conducted sales presentations clearly and concisely while adapting to various communication styles
  • Received Presidential Award for exceeding monthly sales goals.

Marketing Specialist/ Business Development

WorldView Ltd.
01.2006 - 01.2007
  • Sold and implemented a new strategic partnership with another corporation to leverage the development of the business
  • Generated leads for the sales executive team through cold calling and e-mail initiatives
  • Created press releases, email campaigns, and marketing materials for the company.

Education

Bachelor of Science (B.S.) – College of Business Administration, Marketing -

University of Rhode Island
05-2002

Skills

  • Client Relationship Building
  • Exceptional Communication skills
  • Delivers A Customer Service
  • Account Retention
  • Consultative Selling
  • Relationship Selling
  • Account Management

Certification

  • Nebraska State Life and Health Insurance License
  • Lean Six Sigma Yellow Belt Certified

Timeline

Chief Business Development Officer

Window Optics LLC
09.2021 - Current

Senior Account Manager /Senior Implementation Manager

Lincoln Financial Group
09.2008 - 09.2021

Sales Advisor – Corporate Accounts

Life Time Fitness
01.2007 - 01.2008

Marketing Specialist/ Business Development

WorldView Ltd.
01.2006 - 01.2007

Bachelor of Science (B.S.) – College of Business Administration, Marketing -

University of Rhode Island

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Melissa L. Gautsche