Melissa Gerez
Hollywood,FL
Summary
Dynamic and dedicated professional with experience at Pines Ice Arena, excelling in cash handling and customer service. Demonstrated reliability and empathy while volunteering at Memorial Hospital West, enhancing patient satisfaction and operational efficiency. Bilingual in Spanish, I thrive in fast-paced environments, ensuring safety and organization while training team members effectively.
Overview
1
1
year of professional experience
Work History
Snack Bar Cashier
Pines Ice Arena
06.2024 - Current
- Maintained cleanliness and organization of snack bar area
- Assisted customers in selecting menu items and answering questions
- Learned safety protocols for food handling and cash management
- Resolved customer issues swiftly, demonstrating excellent problem-solving skills and professionalism.
Hospital Volunteer
Memorial Hospital West
09.2024 - 03.2025
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Restocked medical supplies and consumables to prepare procedure rooms.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Contributed to hygiene and safety standards by sanitizing patient areas and equipment.
Education
High School Diploma -
Franklin Academy Pembroke Pines
Pembroke Pines, FL06-2025
Skills
- Patience and empathy
- Reliability and punctuality
- Food safety
- Professionalism and courtesy
- Team member training
- Cash handling
- FLUENT IN SPANISH
- Organized multi-tasker
Languages
Spanish
Native or Bilingual
French
Elementary
English
Native or Bilingual
Timeline
Hospital Volunteer
Memorial Hospital West
09.2024 - 03.2025
Snack Bar Cashier
Pines Ice Arena
06.2024 - Current
High School Diploma -
Franklin Academy Pembroke Pines