Melissa Gibb
341 Bennett Street, North Tonawanda, NY 14120,NY
Summary
Experienced Customs specialist with a demonstrated history of excellence in global trade compliance, and data analysis. 10+ years experience in Customs Regulations, 3+ years directly working as a TIB specialist. Special skill in managing complex documentation, reports and data for regulatory reporting and compliance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regulatory Analyst
Willson International
12.2022 - Current
- New Account Onboarding: Main point of contact for new clients during the transition phase, ensuring all documentation, compliance, and commodity specific requirements are met. Work with the Sales team to successfully onboard new clients, manage the Sales funnel, and support all new US business.
- Customs Compliance: Review and validate import/export documentation to ensure compliance with U.S. Customs and Border Protection (CBP) and other government agency regulations. This includes working with client to obtain and build HS database, create customer profile, report all necessary import requirements, and provide customs guidance and documentation required to ship into the United States and follow all regulations(FDA,USDA,APHIS,ADD/CVD,Lacey, Steel/Aluminum Reporting, ISF filing, USMCA/Free trade agreements).
- Client Training & Support: Support business analysts and the Supervisor, U.S. Account Transition with any necessary details and/or specialized SOPs defined at setup to allow for a successful customer training and support at go live. Assist with client education on customs procedures, documentation requirements, and system usage to ensure a smooth start to their operations.
- Issue Resolution: Identify and resolve or, when necessary, escalate any issues that arise during the transition period.
- Documentation & Recordkeeping: Obtain, review, and approve Power of Attorneys, Continuous Bonds, Free Trade Agreements, and any other required customs documentation and file in sharepoint.
- Integration Setup: Developed detailed customer profiles to support the implementation of proprietary integrated solutions, ensuring a seamless transition through comprehensive training and support for integration staff. This includes our online platform ShipCheck, and XML integrated upload accounts.
Account Setup and Onboarding Specialist
Livingston International
12.2021 - 12.2022
- Setup of new clients for all U.S. Northern Border, Southern Border, and Canadian Brokerage accounts. Worked time sensitive accounts needing quick resolution (pending live shipments).
- Reviewed all export documents to ensure compliance prior to submission to operations for processing. Classified goods to provide tariff opinions to clients.
- Utilized multiple operating systems to audit and review new client accounts to ensure proper billing codes, POA, and bond on file are correct.
Post Entry Specialist: TIB Department
Livingston International
12.2018 - 12.2021
- Managing TIB log: Monitored and tracked all TIB entries from start to close in excel. This included status of: closures, extensions, entries nearing expiration, and any possible penalties.
- US Customs Submissions: Worked directly with US Customs officers to resolve TIB issues and close entries timely, prior to expiration. This included closure submissions, destruction submissions, and assisting with penalty cases- mitigations, anticipatory breaches, and payments of duties to US Customs.
- Compliance: Reviewed export documents to ensure compliance prior to submission: including 3495 forms, and Canadian B3's. This included accurate record-keeping in accordance with regulatory requirements through diligent attention to detail and adherence to established standards.
- Analyzing Data: Identified any discrepancies in export documentation, and worked with clients to resolve any potential issues that may arise.
Import Specialist-Air&Ocean
Livingston International
10.2016 - 12.2018
- Verified tariffs and duty with clients to prevent billing errors. Followed customs regulations to meet partnered government agency requirements. Released and processed Air/Ocean shipments in timely manner to prevent storage storages.
- Managed import documentation to ensure compliance with international trade regulations.
Release Customs Analyst
Livingston International
02.2015 - 10.2016
- Efficiently and accurately keyed shipments to meet client commitment times. Followed customs regulations and policies in order to meet ACE requirements. Provided clients and carriers with updates via phone and emails.
Education
B.A. - Psychology
University at Buffalo
Amherst, NY01.2012
Skills
- Strong proficiency in Microsoft Excel, and Sharepoint
- Time Management
- Organization
- Problem Solving
- Attention to detail
Certification
April 2022 - NCBFFA
Timeline
Regulatory Analyst
Willson International
12.2022 - Current
Account Setup and Onboarding Specialist
Livingston International
12.2021 - 12.2022
Post Entry Specialist: TIB Department
Livingston International
12.2018 - 12.2021
Import Specialist-Air&Ocean
Livingston International
10.2016 - 12.2018
Release Customs Analyst
Livingston International
02.2015 - 10.2016
B.A. - Psychology
University at Buffalo