Melissa Giles
Litchfield Park,AZ
Summary
Dedicated Neuro and Oncology ICU nurse with extensive experience in managing complex patient care within a Level 1 trauma facility. Proficient in responding to acute critical care situations, including rapid responses, stroke alerts, and codes, while employing critical thinking to titrate medications for hemodynamically unstable patients requiring lifesaving interventions. Expertise includes the use of advanced medical equipment such as ventilators, EVDs, and various medication titrations, alongside a comprehensive skill set in IV insertion, management of arterial and central lines, and administering chemotherapy. Committed to maintaining high standards of aseptic technique to prevent hospital-acquired infections and ensure optimal patient outcomes through meticulous monitoring and assessment. Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Critical Care Registered Nurse
COH Cancer Center-ICU/Telemetry/Hematology
Goodyear, AZ
02.2025 - Current
- Administered critical care treatments and medications in high-pressure environments.
- Collaborated with multidisciplinary teams to develop and implement individualized patient care strategies.
- Educated patients and families on post-care procedures and health management strategies.
- Streamlined documentation processes, enhancing accuracy and compliance with healthcare regulations.
- Advocated for patient needs, ensuring timely access to necessary medical interventions.
- Implemented evidence-based practices to improve overall patient outcomes in critical care settings.
- Administered life-saving medications and therapies under strict protocols, guiding patients towards recovery from acute illnesses or injuries.
- Monitored hemodynamic parameters and analyzed complex data sets, making appropriate adjustments to treatment plans based on patient response.
- Served as a preceptor for new nurses entering the critical care field, sharing knowledge and expertise to facilitate successful integration into the team.
- Demonstrated a high level of adaptability in adjusting to ever-changing patient acuity levels within the critical care unit, ensuring consistent delivery of safe and effective nursing care.
- Actively participated in continuing education opportunities to remain current with best practices in the rapidly evolving field of critical care nursing.
- Maintained high standards of infection control within the critical care unit, contributing to a safer environment for both patients and staff.
- Provided compassionate end-of-life care for terminally ill patients and their families, ensuring dignity and comfort during difficult times.
- Collaborated with interdisciplinary teams during daily rounds to develop individualized treatment plans based on specific patient needs and goals.
- Led the rapid response team in emergency situations, showcasing strong clinical judgment and decision-making abilities under pressure.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Critical Care Registered Nurse
Lapse of Employment
Home
07.2024 - 02.2025
- I have had a lapse in employment due to medical reasons. After seeing many specialists, I was finally diagnosed with an autoimmune condition that impacted my ability to provide high quality nursing care. I did not want to provide inadequate nursing care and with the support of doctors decided to resign until my condition was diagnosed and managed.
RN
Abrazo West Campus, Telemetry/Medical Surgical
Goodyear, AZ
02.2024 - 07.2024
- Administered medications and monitored patient vital signs in high-acuity telemetry environment.
- Developed and implemented individualized care plans to address patient needs effectively.
- Collaborated with interdisciplinary teams to enhance patient outcomes and streamline care processes.
- Educated patients and families on disease management, medication adherence, and discharge planning.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Registered Nurse, BSN
Banner Health, University Medical Center
Phoenix, AZ
07.2023 - 02.2024
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Evaluated effectiveness of interventions through ongoing assessment of patient responses.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
LPN
MGA Pediatric Homehealth
Travel
01.2013 - 02.2014
- Administered medications and treatments according to established protocols and individual care plans.
- Monitored patients' vital signs, reporting changes to healthcare teams for immediate intervention.
- Educated families on medical conditions and home healthcare practices to promote better patient outcomes.
- Implemented infection control measures, ensuring compliance with health regulations during patient interactions.
- Conducted routine assessments, documenting findings accurately to support continuity of care across shifts.
LPN
Temporary School Nurse-Apache Grade School
Peoria, Az
09.2014 - 02.2015
- Administered medications and treatments according to individualized care plans.
- Monitored patients' vital signs
- Assisted in developing care strategies to meet patients' needs effectively.
- Educated families on patient care techniques and health management practices.
Certified Nursing Assistant
Casa Grande Regional Medical Center
Casa Grande, Az
06.2010 - 11.2012
- Administered daily care routines for residents, ensuring comfort and well-being.
- Assisted nursing staff with patient assessments and documentation procedures.
- Monitored vital signs and reported changes to healthcare team promptly.
- Enhanced patient mobility through personalized physical assistance techniques.
- Mentored new CNAs, fostering skill development and adherence to best practices.
- Collaborated with interdisciplinary teams to optimize patient-centered care approaches.
- Implemented infection control protocols, maintaining a safe environment for residents.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Receptionist/Vet Assistant
West Olive Animal Hospital
Peoria, Az
06.2006 - 02.2010
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained office supplies inventory, coordinating orders to ensure availability for staff needs.
- Streamlined communication channels between departments, enhancing information flow and collaboration.
- Assisted in organizing company events, fostering employee engagement through effective logistical support.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Resolved customer problems and complaints.
Education
Bachelor of Science - Nursing
Aspen University
Denver, CO04-2023
Skills
- Patient Management
- Care Planning
- Data Collection
- Critical Care
- Culturally Sensitive Care
- Emergency Response
- Infectious Disease Control
- Medical Assessment
- Life-Sustaining Machines
- Patient Reaction Monitoring
- Direct Patient Care
- Emergency Procedures
- IV Setup
- Gastrostomy Tube Care
- Emotional Awareness
- EMR Systems
- Ventilator Care
- Patient Monitoring
- Culturally Sensitive
- Advanced Cardiac Life Support (ACLS) Certification
- Nursing Plan Development
- Physical Assessments
- Palliative and Pain Management
- Patient Care Planning
- Complex Problem-Solving
- Tracheostomy Care
- Seizure Management
- Medication Distribution
- Documenting Vitals
- Treatment Planning
- Flow Sheet Charting
- Central line management
- Airway management
- Policy adherence
- Cardiopulmonary resuscitation
- Chart management
- Wound care management
- Analytical thinking
- Blood transfusion administration
- Cardiac monitors
- Endotracheal intubations
- Honest and dependable
- Adaptable and flexible
- Specimen collection
- Fluid intake and output monitoring
- Heartsaver CPR AED (CPR AED)
- Patient coping mechanisms
- Coaching and mentoring
- Staff coordination
- Chemotherapy administration
Certification
- ACLS/BLS
- NIH stroke certified
- Advanced Stroke
- ICU academy completion
- Chemotherapy certified
- Preceptor Certified
- Completion of Oncology Fellowship
- Wound/Osteotomy Certification
- Consistent Education per facility protocols and independently
Timeline
Critical Care Registered Nurse
COH Cancer Center-ICU/Telemetry/Hematology
02.2025 - Current
Critical Care Registered Nurse
Lapse of Employment
07.2024 - 02.2025
RN
Abrazo West Campus, Telemetry/Medical Surgical
02.2024 - 07.2024
Registered Nurse, BSN
Banner Health, University Medical Center
07.2023 - 02.2024
LPN
Temporary School Nurse-Apache Grade School
09.2014 - 02.2015
LPN
MGA Pediatric Homehealth
01.2013 - 02.2014
Certified Nursing Assistant
Casa Grande Regional Medical Center
06.2010 - 11.2012
Receptionist/Vet Assistant
West Olive Animal Hospital
06.2006 - 02.2010
Bachelor of Science - Nursing
Aspen University