Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Gilkerson

Lexington,Kentucky

Summary

Organized professional experienced in coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of osha requirements. Effective at collaborating with carriers on both international and domestic shipments to keep charges low and efficiency high. Results-oriented and productive with an upbeat mindset. Results-driven Shipping and Receiving Supervisor known for productivity and efficiency in task completion. Possess specialized skills in inventory management, logistics coordination, and process improvement. Excel using communication, leadership, and problem-solving to enhance team performance and meet deadlines. Seasoned Shipping Clerk familiar with shipping and receiving procedures and protocols. Successful record working with carriers and other vendors to plan successful strategies and control costs. Well-versed in shipment inspection, inventory management and document processing.

Overview

24
24
years of professional experience

Work History

Shipping and Receiving Supervisor

NFI Logistics
Lexington
06.2001 - Current
  • Developed processes for efficient receiving operations, including unloading, sorting, storing, labeling, and tracking of goods.
  • Ensured that all incoming and outgoing shipments were properly documented and tracked.
  • Troubleshot any discrepancies between orders placed and items received from vendors or customers.
  • Reviewed invoices and bills of lading prior authorizing payment for shipment services rendered.
  • Trained new employees on company policies and standard operating procedures related to shipping and receiving.
  • Implemented quality assurance programs to maintain high standards of customer service when delivering products and goods.
  • Planned routes for delivery trucks according to most cost-effective approach while meeting deadlines.
  • Resolved customer complaints related to shipping delays or damaged items in a timely manner.
  • Supervised the daily activities of warehouse staff including assigning tasks and monitoring performance.
  • Assigned tasks to workers based on their skillset and availability.
  • Worked closely with carriers and freight forwarders to arrange logistics services and negotiate favorable rates.

Education

GED -

FAYETTE PUBLIC SCHOOL PROGRAM
Lexington, KY
05-1987

Skills

  • Bin maintenance
  • Storage oversight
  • Stock control
  • Warehouse operations
  • Shipping procedures
  • Order fulfillment
  • Receiving coordination
  • Product receiving
  • Receiving processes
  • Load planning
  • Safety enforcement
  • Schedule planning
  • Documentation
  • Invoice processing
  • Freight coordination

Timeline

Shipping and Receiving Supervisor

NFI Logistics
06.2001 - Current

GED -

FAYETTE PUBLIC SCHOOL PROGRAM
Melissa Gilkerson