Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Gillispie

Upper Marlboro,MD

Summary

Knowledgeable Certified Nursing Assistant with solid foundation in patient care and support. Proven ability to assist in various medical procedures and enhance patient comfort. Demonstrated efficiency in managing patient records and collaborating with healthcare teams.

Overview

28
28
years of professional experience

Work History

Certified Nursing Assistant/Certified Medication Aide

Ardmore Enterprises
08.2016 - 12.2024
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.
  • Educated family members on caregiving techniques to better support their loved ones at home after discharge from the facility.
  • Facilitated smoother transitions between medical appointments by organizing transportation arrangements for patients.
  • Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
  • Enhanced patient comfort by providing compassionate, one-on-one care during daily activities.
  • Collaborated with healthcare teams to develop individualized care plans, enhancing patient outcomes.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Provided training and mentoring for newly hired Certified Medication Aides, promoting a consistent level of quality care across all staff members.
  • Enhanced patient care by administering medications according to prescribed schedules and dosages.
  • Improved patient satisfaction through clear communication and compassionate bedside manner during medication administration.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Transported patients between rooms and appointments or testing locations.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Supported needs of 50+ residents under long-term care.

Certified Nursing Assistant

The Jefferson Senior Living
06.2006 - 05.2016
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Facilitated smooth transitions for patients from hospital to home care, ensuring continuity of care.
  • Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
  • Coordinated with external healthcare providers, ensuring comprehensive care by sharing patient information and updates.
  • Streamlined patient care procedures, improving efficiency and reducing wait times for treatments.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Supported needs of 20+ residents under long-term care.

Certified Nursing Assistant/ Certified Medication Aide

Greater Southeast Community Hospital
11.2001 - 06.2006
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.
  • Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
  • Supported patients with personal care tasks to preserve dignity and promote independence.
  • Provided emotional and psychological support to patients and their families, fostering positive healthcare experience.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Increased patient engagement by organizing recreational and therapeutic activities.
  • Advocated for patient rights and needs, ensuring respectful and ethical care.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Enhanced team productivity by participating in training sessions and sharing knowledge with colleagues.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Maintained a high level of competency in advanced certified medication aide skills through ongoing professional development activities and training sessions.

Certified Nursing Assistant

Manor Care Nursing Home
03.1997 - 11.2001
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
  • Adhered strictly to infection control policies while performing tasks such as administering medications or changing dressings.
  • Documented patient conditions and care provided, ensuring accurate health records for informed medical decisions.
  • Transported patients between rooms and appointments or testing locations.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

Education

High School Diploma -

Ballou Highschool
Washington, DC
06.1996

Skills

  • Patient care
  • HIPAA compliance
  • Reliable team player
  • Direct patient care
  • Collecting vital signs
  • Patient-focused care
  • Adaptable
  • Patient relationship building
  • Responding to emergencies
  • Transporting patients
  • Case management
  • CNA certification

Timeline

Certified Nursing Assistant/Certified Medication Aide

Ardmore Enterprises
08.2016 - 12.2024

Certified Nursing Assistant

The Jefferson Senior Living
06.2006 - 05.2016

Certified Nursing Assistant/ Certified Medication Aide

Greater Southeast Community Hospital
11.2001 - 06.2006

Certified Nursing Assistant

Manor Care Nursing Home
03.1997 - 11.2001

High School Diploma -

Ballou Highschool

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Melissa Gillispie