Melissa Gilmore
Oak Grove,MO
Summary
Resourceful supervisor in the resolution of critical issues within a time-sensitive environment, with a successful track record of building and maintaining talented teams. Highly organized, energetic, and versatile leader committed to continuous improvement. Proven history of motivating staff to work together to achieve targets.
Overview
19
19
years of professional experience
Work History
Supervisor QC Branch
Medline Industries, Inc
Kansas City, MO
06.2021 - Current
- Managed a region of 12 to 14 employees, ensuring that high productivity and quality standards were met.
- Hired, trained, mentored, coached, evaluated, promoted, and terminated staff as necessary.
- Developed strategies to improve the team's performance.
- Lead the monthly regional meeting to discuss regional issues and changes, along with implementing new processes.
- Conducted 1:1 meetings with all team members on a monthly basis.
- Lead quarterly meetings with Operations management to discuss improvements needed.
- Assist internal and external customers.
- Owned and participated in projects and committees to improve quality processes.
- Participated in DC audits.
- Supervise the QST program for 2021-2022.
- Lead monthly meetings with Quality Management and QST members.
- Review QST travel requests, and approve or deny.
- Created QST SharePoint along with content and Program Policies.
- Regional and Leadership travel. Completing and approving QST expense reports.
Quality Inspector
Medline Industries Inc.
Kansas City, MO
10/ - 06.2021
- Maintain Hold Code Reports for multiple DC’s.
- Complete Stock Checks, Deviations and Recalls.
- Disposition Inbound Damages, Freight Claims and Scrap.
- Train new Quality Inspectors for the Midwest Region.
- Delegate tasks at DC's for the Midwest Region that currently does not have Quality Inspectors on site.
- Travel to other DC's to complete time sensitive projects.
- Complete Compliance Reports and PSP Inspections.
Inventory Coordinator
Medline Industries Inc.
Kansas City, MO
04/ - 10.2015
- Maintained financials for DC.
- Completed the Daily Movement and Over Receipt Reports.
- Completed OSI's, bill only's, cycle counts, and multiple SAP functions.
Warehouse Associate
Medline Industries Inc.
Kansas City, MO
04/0 - 04.2013
- Palletized products for shipment to customers.
- Replenished product for Shipping Department.
- Put away product for Receiving Department.
- Trained on all warehouse equipment.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA2012
Skills
- Quality Control
- Inventory Control
- Adaptive team player
- Results-oriented
- Team management
- Self motivation
- Problem-solving abilities
- Task delegation
- Training and mentoring
Timeline
Supervisor QC Branch
Medline Industries, Inc
06.2021 - Current
Quality Inspector
Medline Industries Inc.
10/ - 06.2021
Inventory Coordinator
Medline Industries Inc.
04/ - 10.2015
Warehouse Associate
Medline Industries Inc.
04/0 - 04.2013
High School Diploma -
Penn Foster Career School