Melissa Givens
Summary
Enthusiastic individual with strong phone communication skills and a commitment to customer service. Demonstrated ability to plan and organize travel itineraries, ensuring a well-structured schedule that maximizes experiences. Maintained focus and effective time-management while successfully handling multiple tasks in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Horse Groomer
Barn
Shiloh, Ohio
03.2026 - Current
- Groomed horses using brushes, combs, and hoof picks for cleanliness and comfort.
- Assisted in feeding horses according to specific dietary needs and schedules.
- Maintained stable cleanliness by mucking stalls and organizing supplies efficiently.
Retail Sales Associate
Ross Dress for Less
Mansfield
03.2024 - 04.2026
- Guided customers in locating merchandise, enhancing their shopping experience.
- Ensured cleanliness and organization of sales floor and fitting rooms, promoting a welcoming environment.
- Processed transactions accurately at the cash register.
- Responded to customer inquiries via phone, facilitating product location and providing support.
Boutique Sales Associate
Addicted Boutique
Mansfield, Ohio
02.2023 - 08.2024
- Assisted customers in selecting trendy apparel and accessories.
- Maintained visual merchandising standards to enhance store presentation.
- Processed transactions efficiently using point-of-sale systems.
- Packaged clothes and shipped them out to online customers
- Took phone calls to help with any questions or confusion and telling customers about the clothing item or product to help with their experience
Education
St. Peter’s High School
Mansfield, OhioSkills
- Communication skills
- Focused
- Great customer service
- Writing skills
- Self motivation
- Time management
Timeline
Horse Groomer
Barn
03.2026 - Current
Retail Sales Associate
Ross Dress for Less
03.2024 - 04.2026
Boutique Sales Associate
Addicted Boutique
02.2023 - 08.2024
St. Peter’s High School