Melissa Giwojna
Danielsville,GA
Summary
20+ years of professional administrative experience, 8+ remotely. Proficient computer, data entry (50WPM) and advanced 10-Key typing skills (10,000KPH). Self-motivated and well-organized with attention to detail, speed and accuracy. Committed to outstanding service and customer satisfaction. Experienced with managing multiple tasks and deadlines simultaneously. Quick and eager to learn.
Overview
23
23
years of professional experience
Work History
Animal Caretaker
Pawtropolis
12.2023 - Current
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Prepared and administered meals and medication per owner and veterinarian instructions.
- Supervised a group of up to 30 dogs ensuring pet safety and wellness.
- Completed written evaluations and daily notes on animal behavior.
- Kept cages, kennels, play rooms, and yards neat, clean and sanitized.
Data Entry Center Calendar Clerk-Remote Seasonal Position
Comscore
04.2024 - 08.2024
- Reviewed websites for all school districts and colleges within The United States and Canada to collect necessary calendar information.
- Completed data entry from source material into internal reports and database systems using standard and 10-key data entry techniques averaging 100 calendar entries daily.
- Contacted originators of source materials to resolve questions, inconsistencies and/or missing data.
- Verified accuracy of data entered into system to produce error-free reports.
Data Entry Center Calendar Clerk-Remote Seasonal Position
Comscore
04.2023 - 08.2023
- Researched and collected calendar information for all school districts and colleges within The United States and Canada.
- Completed data entry of alphabetic, numeric and/or symbolic data from source material into internal reports and database systems using standard and 10-key data entry techniques averaging 100 calendar entries daily.
- Contacted originators of source materials to resolve questions, inconsistencies and/or missing data.
Remote Post Closing Coordinator
Reverse Mortgage Funding
10.2014 - 11.2022
- Completed research, data entry and verification to complete multiple daily Excel spreadsheet status reports.
- Aided in locating and requesting missing documentation to complete HUD Binders through research and internal/external contacts.
- Reviewed and verified information and status in FHA Connection to obtain mortgage insurance certificates.
- Prepared Late letters for HUD binders as well and Demand letters to lenders in Microsoft Word.
In-Home Caregiver
08.2012 - 10.2014
- Full time caregiver to mother with Early On-set Alzheimer's Disease.
Post Closing Mortgage Specialist
MetLife Home Loans
12.2008 - 08.2012
- Obtained and evaluated status on daily reports consisting of several hundred loans.
- Utilized government programs to obtain FHA mortgage insurance certificates.
- Created and updated Excel spreadsheet reports for tracking purposes.
- Performed daily calculations to complete 10-20 purchase advises required for payment of fund to lenders.
- Specialized in MERS registration, policies and data standards.
Mortgage Loan Processor
MetLife Home Loans
11.2001 - 12.2008
- Managed and processed a steady pipeline of 75-100 files, validating all loans conformed to FNMA, SONYMA, and FHA Guidelines.
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
- Prepared, requested and analyzed documentation verifying applicants employment, credit, assets and liabilities.
- Collaborated with Loan Officers to provide timely, accurate service for applicants throughout entire mortgage process.
Education
B.F.A. Visual Arts -
SUNY Old Westbury
Old Westbury, NY05.2011
Some College (No Degree) - Art Education
LIU C.W. Post University
Brookville, NYA.A.S. Digital Technologies -
Nassau Community College
Garden City, NY05.2001
Skills
- Microsoft Office Suite
- Data Entry: 50WPM
- 10-Key Typing: 10,000KPH
- Data Accuracy
- Error Identification
- Client Confidentiality
- Time Management
- Task Prioritization
- Communication
- Teamwork
References
Furnished Upon Request
Timeline
Data Entry Center Calendar Clerk-Remote Seasonal Position
Comscore
04.2024 - 08.2024
Animal Caretaker
Pawtropolis
12.2023 - Current
Data Entry Center Calendar Clerk-Remote Seasonal Position
Comscore
04.2023 - 08.2023
Remote Post Closing Coordinator
Reverse Mortgage Funding
10.2014 - 11.2022
In-Home Caregiver
08.2012 - 10.2014
Post Closing Mortgage Specialist
MetLife Home Loans
12.2008 - 08.2012
Mortgage Loan Processor
MetLife Home Loans
11.2001 - 12.2008
B.F.A. Visual Arts -
SUNY Old Westbury
Some College (No Degree) - Art Education
LIU C.W. Post University
A.A.S. Digital Technologies -
Nassau Community College
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