Summary
Overview
Work History
Education
Skills
Other
Interests
Timeline
Generic

Melissa Glass

Glenview

Summary

Experienced professional with a successful career in sales and marketing, event planning, and administration. Excel at interfacing with others at all levels to ensure organizational goals are attained. Proactive approach has resulted in capturing numerous accounts and expanding client base. Possess excellent interpersonal and organizational skills. Excel within highly competitive environments where leadership skills are the keys to success.

Professional with strong background in volunteer leadership and program management, prepared to drive impactful community initiatives. Adept at fostering team collaboration and achieving results in dynamic environments. Skilled in strategic planning, communication, and resource management, with proven ability to adapt and meet changing needs. Trusted for reliability and commitment to making meaningful difference.

Personable candidate excited to employ leadership and project management skills. Adept in budgeting, event planning and delegating tasks with focus on clear and attainable goals. Reliable and committed to fostering positive and inclusive environment.

Overview

22
22
years of professional experience

Work History

President Volunteer

Friends of Blaine
08.2012 - 03.2015
  • Managed budgets effectively while maintaining high-quality programming for all participants involved in the organization''s initiatives.
  • Strengthened community bonds by organizing and leading volunteer initiatives.
  • Increased awareness of specific causes within the community through targeted outreach campaigns involving both traditional media sources as well as social platforms.
  • Fostered strong sense accountability among members by setting clear expectations holding one another responsible meeting commitments made during planning execution phases project lifecycle.

Marketing Representative

Sublime Promotions
06.2004 - 02.2006
  • Sold high end promotional merchandise to clients such as Univision, ESPN, and various real estate companies
  • Worked with clients on upcoming events to help them market their product
  • Created incentive packages for employers
  • Created reports to track performance of marketing campaigns and suggest improvements.
  • Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
  • Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.

Account Executive

ESPN
01.2002 - 03.2003
  • Sold ESPN products such as ESPN Deportes, ESPN HD and ESPN GamePlan to cable companies in LA, MS and WV
  • Partnered with our cable companies to promote their products along with ours in certain markets
  • Signed up clients for marketing promotions
  • Assist cable companies in creating new revenue streams
  • Followed up with accounts that were past due
  • Managed client portfolios to enhance overall satisfaction.
  • Increased client retention by developing personalized relationship strategies.
  • Expanded territory presence with targeted outreach campaigns.
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.

Marketing Representative

ESPN
11.2000 - 01.2002
  • Worked with Account Executives to carry out marketing promotions in the Midwest region
  • Assisted cable companies with marketing supplies to promote ESPN
  • Created marketing plans for large events such as The Super Bowl, Men’s Final Four, MLB playoffs, etc
  • Participated in large marketing events that promoted the ESPN Brand
  • Created reports to track performance of marketing campaigns and suggest improvements.
  • Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
  • Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
  • Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.

Marketing Representative

Playboy TV
09.1999 - 10.2000
  • Assisted the Senior Vice President with every day functions
  • Worked with cable companies in the Midwest region to promote Playboy in their market
  • Assisted Sales staff with marketing promotions
  • Help to create incentive packages for Customer Service Reps at various cable outlets
  • Created reports to track performance of marketing campaigns and suggest improvements.
  • Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
  • Responded to customer inquiries promptly and professionally to increase customer satisfaction.
  • Provided exceptional customer service at promotional events, fostering positive relationships with potential clients and partners.
  • Partnered with sales teams to develop and execute marketing initiatives that supported customer acquisition and retention goals.
  • Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
  • Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.

Administrative Assistant

Jones Lang LaSalle
09.1993 - 09.1998
  • Assisted a SVP in the Accounting group with various projects
  • Also assisted an accounting group of 20 individuals
  • Help with event planning for the office

Education

Bachelor Degree - Broadcast Journalism

Columbia College
06.1998

Skills

  • Strategic leadership
  • Organizational development
  • Policy analysis
  • Fundraising expertise
  • Cross-functional teamwork
  • Social media promotion
  • Budget oversight
  • Meeting facilitation
  • Sponsorship management
  • Travel coordination
  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Committee leadership
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Excellent communication
  • Organizational skills
  • Team collaboration
  • Active listening
  • Effective communication
  • Adaptability and flexibility

Other

Girl Scout Co-Leader, Brownie Troop 20316 at Blaine School, 09/01/09, Current

Interests

In my free time, I like to run and train for half or full marathons

  • Enjoy participating in yoga and pilates for overall physical and mental well-being
  • Gardening

Timeline

President Volunteer

Friends of Blaine
08.2012 - 03.2015

Marketing Representative

Sublime Promotions
06.2004 - 02.2006

Account Executive

ESPN
01.2002 - 03.2003

Marketing Representative

ESPN
11.2000 - 01.2002

Marketing Representative

Playboy TV
09.1999 - 10.2000

Administrative Assistant

Jones Lang LaSalle
09.1993 - 09.1998

Bachelor Degree - Broadcast Journalism

Columbia College

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Melissa Glass