Melissa Golden
Silver Springs,NV
Summary
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Inventory associate
DB Schenker
Reno, Nevada
05.2025 - Current
- Managed inventory counts and maintained accurate stock levels.
- Assisted in receiving shipments and verifying product quality.
- Maintained documentation for incoming and outgoing inventory items.
- Followed safety protocols to minimize workplace hazards and risks.
- Performed physical inventory counts to ensure accuracy of inventory records.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Investigated discrepancies between physical count and computer system records.
- Prepared inventory for shipment by attaching tags and labels.
- Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
- Ordered new supplies to restock and based on routine needs.
- Participated in physical inventory counts to keep information accurate and current.
- Inspected incoming materials for damage.
Lead/Inbound receiver
Tellworks
Sparks, NV
05.2024 - 05.2025
- Resolved customer complaints quickly, in a professional manner, ensuring customer satisfaction.
- Ensured that all safety protocols were followed at all times while working in the warehouse environment.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Cleaned and organized work areas, equipment, and storage facilities as needed.
- Assisted in unloading trucks and stocking shelves with received merchandise.
- Checked orders against invoices to ensure accuracy before releasing them from the warehouse.
- Participated in physical inventories when required by counting parts, supplies, and equipment.
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload, and move materials.
- Maintained work areas and kept organized.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Inspected products for damages or defects before stocking shelves.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Maintained records of all incoming and outgoing shipments.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Accurately received incoming shipments from vendors and carriers.
- Organized warehouse space for efficient storage and retrieval of goods.
- Unloaded, sorted, labeled, and staged product in designated areas.
- Identified order discrepancies and damaged items and notified supervisor.
- Assisted in cycle counting activities to maintain accurate inventory levels.
- Collaborated with team members to improve processes related to shipping and receiving operations.
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Completed day-to-day duties accurately and efficiently.
Warehouse Worker
Zulily Warehouse
Sparks, NV
04.2017 - 12.2023
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Operated scanners, computers, and other equipment to track orders.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Followed established guidelines for picking orders accurately.
- Assembled orders according to customer requests.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Inspected damaged goods prior to disposal or return to vendor.
- Ensured safety protocols were followed at all times while operating machinery.
- Investigated any reported problems regarding shipping errors or damages.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Packed boxes and stock using organizational guidelines.
Education
High School Diploma -
Silver Stage High School
Silver Springs, NV06-2011
Skills
- Pallet jack operation
- Customer service
- Problem solving
- Time management
- Relationship building
- Teamwork
- Basic mathematics
- Picking and packing
- Packing and shipping
- Box building and packing
- Order picking
- Inventory management
- Shipping logistics
- Attention to detail
- Automation support
Timeline
Inventory associate
DB Schenker
05.2025 - Current
Lead/Inbound receiver
Tellworks
05.2024 - 05.2025
Warehouse Worker
Zulily Warehouse
04.2017 - 12.2023
High School Diploma -
Silver Stage High School