Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Goldston

Powell,TN

Summary

Enhanced Administrative skills. Excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Time management and Prioritization are key. Very organized and detail oriented, also self-motivated. Attended a short sales program school, very good with making customers feel comfortable making the decision to transition into the next steps with the company. I am hoping to utilize my skill set in a small, privately owned company to improve company sales and increase production of field employees and over all company sales.

Overview

6
6
years of professional experience

Work History

Assistant Manager

ATC Contractors
03.2019 - 04.2023
  • Administrative experience in differing work environments.
  • Answering phone calls, checking emails, Checking Voicemails, scheduling appointments, filing paperwork, taking payments via phone or in person.
  • Sales Manager, Sales Training.
  • Computer skills, Microsoft word and Excel.
  • Cad drawings of sunrooms and screenrooms.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Looking over signed contracts, signing contracts, copying and filing them.

Certified Nursing Assistant

Shannon Dale HealthCare
12.2016 - 02.2019
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Maintained A clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.

Education

Greenback High School
Greenback, TN

Skills

  • Ability to work with differing types of customers as first contact with the company
  • Sales Training
  • Computer Skills
  • Punctual
  • Adaptable
  • Very fast learner
  • Administrative Experience
  • Good communicator and problem solver
  • Knowledge of East TN areas and locations
  • Passed my business and law test, to move forward with my contractors' licenses test to obtain contractor's license

Timeline

Assistant Manager

ATC Contractors
03.2019 - 04.2023

Certified Nursing Assistant

Shannon Dale HealthCare
12.2016 - 02.2019

Greenback High School
Melissa Goldston