Summary
Overview
Work History
Education
Skills
Timeline
Barista

Melissa Gomez

Fresno,CA

Summary

I am currently a 2nd year student attending Fresno City collage finishing up my last semester in studio arts as well working and a student assistant for a figure drawing class. I find myself heavily connected with the art space around Fresno and enjoy finding what makes others feel free to express one’s self and feel connected with others.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
08.2024 - 02.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Initiated customer feedback system to gather insights for continuous improvement of service and product offerings.

Education

Studio Arts -

Fresno City College
Fresno, CA

Skills

  • Friendly and outgoing
  • Attention to detail
  • Connection

  • Active listener
  • Cleanliness
  • Soft selling
  • Customer service

Timeline

Barista

Starbucks
08.2024 - 02.2025

Studio Arts -

Fresno City College
Melissa Gomez