Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Gomez

Los Angeles,CA

Summary

Dynamic and detail-oriented professional with experience as a Receptionist Administrator at Dr. Jorge R. Lopez MD. Proven ability in reception management and appointment scheduling, enhancing client interactions. Skilled in document management and maintaining confidentiality, demonstrating strong organizational skills and a commitment to excellence in office operations.

Overview

14
14
years of professional experience

Work History

Receptionist Administrator

Dr. Jorge R. Lopez MD
10.2017 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Acted as first point of contact and set appointments for prospective clients.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.

Office Data Entry Clerk

Rubbercraft
02.2012 - 04.2017
  • Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval.
  • Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.
  • Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
  • Maintained a strong attendance record, demonstrating reliability and commitment to the role as an Office Data Entry Clerk.

Education

Cesar Chavez Continuation High School
Compton

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Payment collection
  • Mail handling
  • Document scanning and digitization
  • Document management
  • Appointment scheduling
  • Scheduling appointments
  • Supply management
  • Office equipment maintenance

Timeline

Receptionist Administrator

Dr. Jorge R. Lopez MD
10.2017 - Current

Office Data Entry Clerk

Rubbercraft
02.2012 - 04.2017

Cesar Chavez Continuation High School

Similar Profiles

CREATE PROFILE
Melissa Gomez