Melissa Gomez Manzo
Entrepreneurship Major
Sioux City,IA
Summary
Friendly and upbeat Fitting Room Attendant bringing four years of experience in retail sales and customer service. Good relationship-building, multitasking and problem-solving skills. Looking for new position in fast-paced environment.
Overview
3
3
years of professional experience
1
1
Language
Work History
Fitting Room Specialists
Scheels Sporting Goods
08.2023 - Current
- Assisted in loss prevention efforts by closely monitoring fitting room area for any suspicious activity or theft attempts.
- Contributed to increased sales through expert knowledge of current fashion trends, suggesting complementary items for customers to consider purchasing.
- Aided in visual merchandising efforts by rearranging merchandise displays according to seasonal trends or promotional initiatives within store environment.
- Maintained thorough knowledge of store layout and product offerings to efficiently direct customers to their desired items or departments.
- Developed strong client relationships through consistent communication and attentive service
Bellino's Fireworks
Bellino Fireworks
06.2022 - 07.2023
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in team environment.
- Summer job, have been doing it for last 5 years.
- Resolved problems, improved operations and provided exceptional service
Server
Graham's Grill & Pub
04.2023 - 06.2023
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Sales Merchandiser
Marshalls
10.2020 - 08.2021
- Improved inventory management through accurate forecasting and ordering, reducing stock-outs and overstocks.
- Managed budget allocations for promotional materials and resources, ensuring optimal return on investment for marketing efforts.
- Provided excellent customer service by addressing inquiries promptly, resulting in repeat business and positive feedback from clients.
- Consistently met or exceeded assigned monthly sales targets through diligent planning efforts coupled with exceptional interpersonal skills when interfacing with clients.
Education
High School Diploma -
North High School
Sioux City, IA 05.2001 -
Skills
Customer Relations
Timeline
Fitting Room Specialists
Scheels Sporting Goods
08.2023 - Current
Server
Graham's Grill & Pub
04.2023 - 06.2023
Bellino's Fireworks
Bellino Fireworks
06.2022 - 07.2023
Sales Merchandiser
Marshalls
10.2020 - 08.2021
High School Diploma -
North High School
05.2001 -