MELISSA GONZALES

• Build client retention, full time hair stylist
• Perform all hair services to the best of my education
• Color specialist - Mixed pigments and used proper techniques to achieve desired results
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences
• Keep up education in attending hair shows, classes and seminars to stay up-to-date on latest trends
• Evaluated client needs and recommended treatment plans to achieve healthy hair goals.
• Maintaining / growing my RPH to achieve my service and retail goals

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies. Inventory control/payroll/ scheduling
• Lead advanced color educator in Tigi/ Chi/Matrix
• Full time stylist

• Managed and motivated employees to be productive
• Accomplished multiple tasks within established timeframes/goals
• Maintained professional, organized, and environment for employees and clientele
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality customer service
• Controlled costs to keep business operating within budget and increase profits.
• Managed schedules/inventory/payroll
• Lead educator in Matrix color brand

• Developed engaging lesson plans that incorporated industry trends, resulting in a dynamic learning environment
• Prepared students for job interviews by conducting mock interviews and offering guidance on resume writing and portfolio development.
• Ensured compliance with state regulations governing cosmetology instruction while maintaining a safe, clean learning environment at all times.
• Evaluated individual student progress by conducting regular assessments and providing constructive feedback.
• Mentored aspiring cosmetologists to refine their skills and confidently pursue career opportunities in the field.
• Planned both theory and practical lessons for Number students.

-full time stylist

-managed multiple salons including schedules/ inventory/product control