Melissa Gonzales
Montebello,CA
Summary
Resourceful professional in property and real estate management, known for high productivity and efficiency in task completion. Possess specialized skills in tenant relations, financial oversight, and property maintenance. Excel in negotiation, communication, and problem-solving, ensuring smooth operation and client satisfaction.
Overview
20
20
years of professional experience
Work History
Property Manager
Clark Managment LLC
Baldwin Park, CA
05.2018 - Current
- Manage all aspects of assigned properties
- Design business plans for assigned properties that suit customers' needs
- Inspect and arrange maintenance to meet standards
- Maintain a positive, productive relationship with tenants
- Negotiate lease/contracts with contractors in a timely and reliable manner
- Advertise and market vacant spaces to attract tenants
- Collect receivable accounts and handle operating expenses
- Develop and manage annual budgets by forecasting requirements and analyzing variances, data and trends
- Oversee properties' personnel and assess its performance
- Accomplish financial goals and report periodically on financial performance
- Source and build relationships with prospective clients to expand business opportunities
- Update job and market knowledge
- Yardi and AppFolio experience
Property Manager
J.K. Residential
Los Angeles, CA
09.2022 - 07.2024
- Oversee assigned portfolio of properties, with and without on-site resident managers
- Supervise on-site resident managers, as applicable
- Inspect properties regularly and monthly
- Enforce tenant leases
- Prepare and serve all tenant notices (rent increases, notices to enter, lease violations etc.)
- Monitor and enforce rent collections
- Apartment leasing: Rent surveys, advertise and showing apartments
- Conduct open houses during the week, evenings and weekends
- Tenants: communicate with and solve issues on a timely basis
- Vendors: communicate with, obtain and approve bids and coordinate
- Perform move-in and move-out inspections
- Other property management responsibilities/tasks
Shipping Supervisor
Centric Parts
01.2005 - 05.2022
- Company Overview: Distribution and Warehouse Leader reporting directly to the Operation Manager for warehousing operation
- Implemented Supervised and directed a comprehensive Operation Transformation Strategy: including lean processes based on the most progressive and advanced distribution best practices
- Lead a continuous increase in Fill Rate from 95.7% to industry leading 99.5% (over 200 bps)
- Managed and directed a cross functional team including: Safety, Quality, Customer Service
- Responsible for and managed directly and indirectly 75 employees
- Responsible for implementation of labor Management System including picking, packing and shipping efficiency
- Create BOL, set up appointments with Freight Company's, processing invoices
- Adhered and Implemented OSHA and CAL-OSHA best practices erelong in decrease in TRIR
- Achieved implementation of visual management to the customer value add level introducing Pick Rates/ Picker, Packing, Rate/Packer, Transportation Vacuolization
- Transportation, Customer Support, Data Entry, Typing
- Work along with sales team, to promote our product and set up new accounts
- Process new orders, for Sales team
- Set up meetings to go over sales goals quarterly
- Meet new clients to promote the
- Inventory control experience
- Cycle counts
- Data analysis/ Reports
- Distribution and Warehouse Leader reporting directly to the Operation Manager for warehousing operation
Education
High school diploma - General Studies
UEI College Irwindale
Irwindale, CA06.2005
High school diploma - General Studies
Montebello High School
Montebello, CA06.2000
Skills
- Production Planning
- Materials Handling
- Quality Assurance
- Microsoft Outlook
- Writing skills
- Communication skills
- Microsoft Excel
- Computer skills
- Data entry
- Team Management
- Inventory control
- Leadership
- Supervising experience
- Budgeting
- Property management
- Yardi
- Warehouse management system
- Google Docs
- Warehouse experience
- Microsoft Word
- Sales
- Lease administration
- Property leasing
Languages
Spanish
Limited
Timeline
Property Manager
J.K. Residential
09.2022 - 07.2024
Property Manager
Clark Managment LLC
05.2018 - Current
Shipping Supervisor
Centric Parts
01.2005 - 05.2022
High school diploma - General Studies
UEI College Irwindale
High school diploma - General Studies
Montebello High School