Melissa Gonzalez
Phoenix,AZ
Summary
Newly Certified Phlebotomist with extensive training and hands-on
experience in venipuncture, capillary puncture and special collection
techniques. Quick to build rapport with patients and successful at reducing
patients' anxiety or discomfort.
Highly-motivated with desire to take on new challenges. Strong work ethic,
adaptability, and exceptional interpersonal skills. Adept at working
effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Packing, Shipping, and Receiving Assembler
Puma Werehouse
Waddell, AZ
05.2024 - 01.2025
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Processed customer returns quickly and efficiently.
- Unloaded trucks using pallet jacks, dollies and hand carts.
- Followed safety and quality protocols, and lean processes to minimize accidents.
MERCHANDISE CONTROL
Marshalls Distribution Center
Phoenix, AZ
01.2022 - 02.2023
- • Inspected merchandise prior to being displayed on the sales floor for
quality control purposes.
• Ensured that merchandise was properly priced and labeled correctly
according to company standards.
• Monitored the performance of control system components for errors or
malfunctions.
Cashier Team Lead
El Super Market
Phoenix, AZ
06.2022 - 01.2023
- Processed payments promptly for customers to exceed productivity standards.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Verified customer age requirement for alcohol or tobacco purchases.
- Assisted customers with locating items within the store when requested.
- Assisted cashiers with resolving customer complaints and inquiries.
Education
High School Diploma -
Cactus High Schoo;
6330 W Greenway Rd, Glendale, AZ 8530612-2024
Skills
- Customer service
- Supply chain management
- Inventory control
- Sales support
- Quality assurance
- Team collaboratio
Order of draw
Patient preparation
Venipuncture
Blood collection techniques
Health education
Supply restocking
Patient confidentiality
Sanitation and sterilization
Sample and specimen collection
Capillary puncture
Biohazard disposal
Merchandise control
Process monitoring and control
Inventory control
Time management
Safety compliance
Team collaboration
Quality control
Problem-solving
- Effective communication
- Team collaboration
Certification
- Certificate
Phlebotomy Training Specialists,
4001 N 3rd Street, Phoenix, Arizona
85012
February 2025
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Packing, Shipping, and Receiving Assembler
Puma Werehouse
05.2024 - 01.2025
Cashier Team Lead
El Super Market
06.2022 - 01.2023
MERCHANDISE CONTROL
Marshalls Distribution Center
01.2022 - 02.2023
High School Diploma -
Cactus High Schoo;