Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Melissa Goodbody

Midlothian,VA

Summary

Detail-oriented professional whom is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Professional Coder

Advantasure/UST Global
07.2019 - Current
  • Adhere to CMS guidelines on a daily basis
  • Verified signatures and checked medical charts for accuracy and completion.
  • Maintains 95% accuracy for completeness and accuracy
  • Abstract codes based on medical record documents
  • Regularly exceeds production values.
  • Maintained strict confidentiality by adhering to HIPAA guidelines and ensuring sensitive patient information was protected at all times.

Food Server

Glory Days Grill
12.2016 - 05.2019
  • Provided excellent customer service to a wide variety of guests
  • Excellent Multitasker
  • Established a positive rapport with customers.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Food Server

Brickhouse Diner
09.2011 - 01.2016
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
  • Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
  • Assisted in training new servers, sharing best practices for excellent customer service.
  • Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.

Education

John Tyler Community College
Midlothian, VA

Respiratory Therapy Program -

J. Sargeant Reynolds Community College
Richmond, VA

CPC-A Credential -

Mid-Atlantic Coding
12.2018

Standard Diploma -

Midlothian High School
06.2005

Skills

  • Knowledge of medical terminology
  • Ability to work under pressure while continuing to keep composure
  • Great customer service and multitasking
  • Ability to work well on a team
  • Successful navigation of EMRs
  • Leadership qualities
  • Risk Adjustment coding
  • ICD-10 Proficiency

Certification

AAPC Certified Medical Coder

Timeline

Certified Professional Coder

Advantasure/UST Global
07.2019 - Current

Food Server

Glory Days Grill
12.2016 - 05.2019

Food Server

Brickhouse Diner
09.2011 - 01.2016

John Tyler Community College

Respiratory Therapy Program -

J. Sargeant Reynolds Community College

CPC-A Credential -

Mid-Atlantic Coding

Standard Diploma -

Midlothian High School

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Melissa Goodbody