Melissa Goodson
Soso,MS
Summary
Knowledgeable Compliance Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Deployed Resources, LLC
05.2023 - Current
- Manage the Sourcing Agreements and Compliance department, which include Vendor Compliance, Vendor Insurance, and Agreements
- Manage the entire project process which includes specification preparation, contract development and management, and relationship with internal and external entities
- Lead department in developing systematic and efficient vendor agreements to actual execution
- Provide expertise on Government procurement regulation, supply chain, and subcontracting
- Supports monitoring and maintenance of policies, procedures, reference materials and tools to ensure resources are current and accurate
- Supports development and delivery of relevant and applicable Government and Public Services Compliance (GPSC) training
- Ensure all federal regulatory reporting requirements are met
Staff Consultant
Ernst & Young
09.2022 - 05.2023
- Served as Lead Agile Coach for Louisiana Dept of Family and Human Services
- Served as a Business Analyst for Program Mangers in Project Management Team at LA DCFS
- Served as Project Manager for JIRA all work conducted in JIRA by LA DCFS
- Provided leadership and subject matter expertise to new and on-going Health and Human Services projects
- Generated project reports to communicate status, risks and issues to key stakeholders and leadership
- Streamlined project management processes, enhancing operational efficiency and reducing turnaround times.
Project Manager
Mississippi Department of Human Services
03.2019 - 09.2022
- Served as the project manager for the ongoing Legacy Systems Replacement including reviewing related RFP’s, creating, reviewing, and submitting APD/IAPD/APDU’s, creating project roadmaps, conducting risk assessments; managing working relationships with vendors and program stakeholders to identify and refine requirements; collaborating with program leadership and architecture teams to establish and prioritize goals
- Served as project manager of inter-agency “HHSTP” project by providing UAT training, ensuring compliance with legislative requirements by evaluating business requirements vs. regulatory requirements, oversaw the project budgeting and consistently maintaining effective public relations with other state agencies
- Provided leadership and subject matter expertise to new and on-going Health and Human Services projects
- Generated project reports to communicate status, risks and issues to key stakeholders and leadership
- Created roadmaps based on balancing work priority with technical dependencies and maintenance of the architectural runway
- Wrote features and user stories in Jira to manage the documentation and development of “intent” and documentation of user acceptance criteria
- Served as MDHS JIRA & Smartsheet Administrator, and project manager for all JIRA and JAMA implementation and enhancement projects.
- Led cross-functional teams to develop and implement service improvement initiatives.
- Managed project timelines, ensuring adherence to budgetary constraints and resource allocation.
- Facilitated stakeholder meetings to gather requirements and provide project updates effectively.
Administrative Assistant III
University of Mississippi Medical Center
08.2015 - 03.2019
- Coordinated office operations, ensuring efficient workflow and communication among departments.
- Managed scheduling and calendar logistics for senior management, optimizing time allocation and resource use.
- Implemented electronic filing system, enhancing document retrieval speed and accuracy across multiple departments.
- Developed training materials for new staff, fostering knowledge transfer and improving onboarding processes.
- Streamlined correspondence processes, reducing response times and enhancing overall client satisfaction levels.
Education
Bachelor of Science - Social Science
Mississippi University For Women
Columbus, MS08.2005
Skills
- Project Management
- Program Management
- Team Leadership
- Employee Development
- Process Improvement
- Conflict Resolution
- GSA Contracts and Acquisition
- Scaled Agile Framework in Health and Human Services
- Jira Administration
- Health and Human Services Operations
- Scaled Agile Framework Product Owner/Product Manager
- Smart Sheet Administration
Certification
- Certified SAFe Product Owner/Product Manager
- Certified SAFe Practitioner
- SmartSheet Product Certified User
- Administrative Services Certification (MSPB March 2019)
Activities
Reading, Volunteerism, Yoga, Travel
Timeline
Manager
Deployed Resources, LLC
05.2023 - Current
Staff Consultant
Ernst & Young
09.2022 - 05.2023
Project Manager
Mississippi Department of Human Services
03.2019 - 09.2022
Administrative Assistant III
University of Mississippi Medical Center
08.2015 - 03.2019
Bachelor of Science - Social Science
Mississippi University For Women