Melissa Goodwin
Salem,OR
Summary
An experienced professional who thrives in an environment with an expectation of learning new skills quickly and approaches daily challenges with flexibility and an adaptive mindset to changing needs. A proven reliable employee with a superior work ethic that possesses effective time management, multitasking and the ability to prioritize employer/client needs.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Office Specialist 3-Team Lead for RDCC
GALT FOUNDATION-OREGON DEPARTMENT OF HUMAN SERVICES-OFFICE OF RESILIENCE & EMERGENCY MANAGEMENT
03.2022 - 09.2024
- Managed team of 5 employees and monitored projects to ensure accuracy and meet deadlines
- Communicated with other departments and agencies through various projects including scheduling of nitrate testing and executing deliveries to at-risk Oregonians, along with creating and maintaining spreadsheets to track outreach
- Data collection to build internal databases for emergency preparation
- Researched and initiated contact to local, county, and state officials to verify information
- Outreach to DHS clients that were impacted by severe weather occurrences and coordinate follow up services.
- Demonstrated adaptability by quickly learning new software programs and office tools as required, continuously improving skill set.
- Reduced errors in data entry tasks by meticulously reviewing documents and cross-referencing information.
- Contributed to successful project completion by collaborating with colleagues on various administrative tasks as needed.
Office Specialist 2 for the Office of Academic Policy and Authorization
GALT FOUNDATION-OREGON HIGHER EDUCATION COORDINATING COMMISSION
03.2023 - 06.2023
- Assisting in preparing for data migration by sorting and preparing documents for scanning
- Updating database for current information for all schools
- Received student complaints and scheduled meetings with compliance specialists
- Updated HECC webpages with current statutory information
- Enter data including daily mail and checks received
- Process and send out student transcripts.
- Handled incoming calls professionally, routing callers appropriately or taking detailed messages when necessary.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Administrative Support
OREGON HEALTH AUTHORITY
11.2021 - 12.2022
- Administrative support for Covid 19 Vaccine and testing sites throughout the region
- Engaged with clients seeking testing or vaccinations
- Used Oregon state immunization database to confirm and update information utilizing time management skills and efficiency
- Reviewing and implementing CDC policy daily as doses and frequency would change often
- Strong understanding of HIPAA and privacy laws
- Traveled to various sites, setting up and breaking down events.
Education
University of Maryland Global Campus
College Park, MD 08.2024 -
Skills
- Communication
- Leadership skills
- Legal Assistant
- Filing, organization
- Attention to detail
- Time management
- Dependability
- Multitasking
- Adaptability
- Problem solving
- Desire to learn
- Data collection
- Project Coordination
- Strong Problem Solver
- Documentation And Reporting
- Clerical-Typing, filing,10-key
- Proofreading
- Microsoft Office-Word, Excel
- Meeting planning
- Digital File Management
- Data Entry
- Staff Management
- Calendar Management
Certification
NCRC
Timeline
University of Maryland Global Campus
08.2024 -
Office Specialist 2 for the Office of Academic Policy and Authorization
GALT FOUNDATION-OREGON HIGHER EDUCATION COORDINATING COMMISSION
03.2023 - 06.2023
Office Specialist 3-Team Lead for RDCC
GALT FOUNDATION-OREGON DEPARTMENT OF HUMAN SERVICES-OFFICE OF RESILIENCE & EMERGENCY MANAGEMENT
03.2022 - 09.2024
Administrative Support
OREGON HEALTH AUTHORITY
11.2021 - 12.2022
NCRC
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