Melissa Goodwin
Dora,AL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
Work History
Shipping Coordinator
Sign Builders, Inc.
01.2023 - Current
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
- Phone operator when needed for the main office line.
K-2 Teacher
Mustard Seed Preschool
11.2020 - 12.2022
- Developed individualized instruction plans to accommodate diverse learning needs of students.
- Managed classroom effectively, establishing clear expectations and routines that promoted positive behavior patterns.
- Promoted critical thinking through problem-solving tasks and collaborative group work.
- Integrated social-emotional learning into daily curriculum to promote healthy relationships and emotional well-being for all students.
- Fostered a love for learning with engaging lessons and hands-on activities.
General Ledger Analyst
Sign Builders, Inc.
11.2019 - 07.2020
- Managed complex intercompany transactions to accurately record transfers between multiple entities within the organization''s structure.
- Assisted management in decision-making processes through accurate budgeting, forecasting, and variance analysis.
- Promoted data integrity within the general ledger system through routine review of journal entries for accuracy and completeness.
- Streamlined month-end closing processes for timely financial statement preparation and review.
- Collected and reported monthly expense variances and explanations.
Shipping Coordinator
Sign Builders, Inc.
10.2016 - 11.2019
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Worked with vendors to schedule daily pickups and weekly deliveries.
- Provided exceptional customer service by addressing inquiries regarding shipment status or concerns in a timely manner.
- Generated end-of-day reports covering shipments, productivity, and financial totals.
Education
High School Diploma -
Corner High School
Warrior, AL05-2010
Skills
- Shipping procedures
- Transportation Planning
- Customer Service/ phone operator
- Microsoft Excel
- Sage 100 software
- Quick learner
- Attention to detail
Timeline
Shipping Coordinator
Sign Builders, Inc.
01.2023 - Current
K-2 Teacher
Mustard Seed Preschool
11.2020 - 12.2022
General Ledger Analyst
Sign Builders, Inc.
11.2019 - 07.2020
Shipping Coordinator
Sign Builders, Inc.
10.2016 - 11.2019
High School Diploma -
Corner High School
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