MELISSA GORDON

Director of Operations

CDS

11.2022 - Current

Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Monitored budget and utilized operational resources.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
Collaborated with senior management to develop and execute long-term corporate goals and objectives.
Mentored and coached team members to foster productive and engaging work environment.
Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
Defined, implemented, and revised operational policies and guidelines.
Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Analyzed business operations and implemented strategies to improve operational cohesiveness.
Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
Improved safety records by instituting strict compliance with health and safety regulations and conducting regular training sessions for staff.
Achieved company-wide recognition for leadership excellence, mentoring high-performing team that consistently exceeded operational goals and objectives.
Enhanced operational efficiency, introducing lean management system that minimized waste and optimized resource allocation.