- Mortgage Broker License – 15 years; former multi-million-dollar Sale Club
- Youth League Football Program coordinator for South East Memphis Athletic Association (SEMAA)
- American Health Care Academy Adult, Child, and Infant-CPR/AED A831262
- Licensed Realtor
Your Name
Southaven,MS
Summary
Motivated, analytical and focused driven professional with 10+ years of experience in recruiting and marketing in the healthcare environment. A dedicated leader with the aptitude for building and sustaining diplomatic communication with diverse groups of professionals at all levels. Accustomed with most widely used healthcare computer programs, databases, equipment, facilities management and technologies. Proven track record of meeting deadlines, achieving targeted goals, exceling in challenging situations, working independently and accentuating on teambuilding, strategic Thinking and leadership skills.
Overview
14
14
years of professional experience
Work History
University, Health/ Project Manager
Clinical
Memphis, TN
01.2020 - 10.2021
- Support University Clinical Health’s development and growth activities
- Collaborates with the Executive Director of Business Development to interface with stakeholders and sponsors on project timelines, critical analysis, progress, issues, and plans for resolution utilizing project planning techniques
- Prepare presentations and agendas for internal and external company meetings to support Business Development activities; joint ventures opportunities, attend market strategies for new products and services, and acquisition analysis
- Utilize and apply an understanding of budgeting, project management and resource management to assigned project
- Smartsheet Certified
- Manage project roles, identify resource requirements, arrange training needs, define project deliverables, and provide customer satisfaction and reporting structures to ensure quality of projects
- Research and plan marketing techniques for social media.
Executive Assistant, Chair of Pediatrics
LeBonheur Children’s Hospital
Memphis, TN
02.2014 - 01.2020
- Provides senior level executive support to over 380 Le Bonheur, University of Tennessee Faculty, 45 Administrative staff, and other senior personnel for both organizations
- Corresponds with University offices and maintains relationships between Chair’s office, UTHSC Dean’s office and other hospital affiliate offices as well as the various Pediatric faculty, and industry contacts
- Build and maintain relationships with surrounding healthcare organizations
- Developed and implemented special projects associated with improving customer service techniques
- Training materials for Executive Assistants for sole purpose of recruiting top Candidates
- Streamline, collect and dispense information regarding faculty evaluations and create weekly, monthly and quarterly meetings and special events ex: Seminars, Retreats, and Symposiums etc
- Responsible for high-level recruitment to include travel arrangements and effective itineraries increasing overall recruitment and retainment strategic goals of the company.
Executive Assistant
Shelby County Mayor, Mark, Shelby County Government
Memphis, TN
01.2011 - 02.2014
- Wrote and delegated speaking points for the mayor while preparing complex reports for organizations, cost analyst, surveys while ensuring full compliance with state requirements and tight deadlines
- Provide professional correspondence to members of the mayor’s office, county commission, and Shelby county citizens
- Communicated with colleagues to facilitate understanding, concerns and goodwill
- Oversee Mayor’s office operations and provide impeccable customer service while supporting with all aspects of day-to-day operations correlated with Shelby County
- Managed and supported the Mayor’s calendar and travel arrangements and arranged luncheons, conference calls, and meeting of Memphis top officials
- Organized the Annual Mayor’s Golf Tournament and “Meet the Mayor Sessions
- Built strong relationships with city leaders and citizens.
Mortgage Consultant/Office Manager
FIRST CONTINENTIAL MORTGAGE
Memphis, TN
06.2007 - 01.2011
- Extensive training, Calyx, Adobe, Excel, Word, PowerPoint, Access and Outlook, assisted in the home buying process, obtained loan approvals for qualified buyers, created and executed advertising and marketing strategies to increase client database
- Overseen 10 loan officers, hosted training seminars, continuing educational courses, and credit counseling, held monthly performance conference calls
- Developed reports to improve work quality and customer service
- Held marketing events to increase client volume
- Created an effective follow-up system that led to a consistent, persistent approach and led to excellent sales and service results
- Established professional partnerships to ensure high percentage of retention of existing customers, as well as to expand new customer base.
Education
Bachelor’s degree - Healthcare Management and Administration
University of Phoenix
Skills
- Type 96WPM
- Proficient with Microsoft Suite
- Team player
- Excellent time management skills
- Conflict Management
- Public Speaking
- Data analytics
Interests
Timeline
University, Health/ Project Manager
Clinical
01.2020 - 10.2021
Executive Assistant, Chair of Pediatrics
LeBonheur Children’s Hospital
02.2014 - 01.2020
Executive Assistant
Shelby County Mayor, Mark, Shelby County Government
01.2011 - 02.2014
Mortgage Consultant/Office Manager
FIRST CONTINENTIAL MORTGAGE
06.2007 - 01.2011
Bachelor’s degree - Healthcare Management and Administration
University of Phoenix
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