MELISSA GREEN
Ashland,MA
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Enthusiastic PHLEBOTOMIST eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of duties and training in phlebotomy. Motivated to learn, grow and excel in healthcare. Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable employee seeking for hire position. Offering excellent communication and good judgment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomy Technician
Presque Isle Nursing Home
Presque Isle, ME
04.2022 - 08.2022
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Organized daily work based on collection priority.
- Obtained blood specimens by performing venipunctures and finger sticks 15 times per day.
- Assembled tourniquets, needles and blood collection devices to prepare work trays.
- Tracked collected specimens by initialing, dating and noting times of collection.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
- Logged patient information and recorded results into system.
- Contacted physicians, nursing stations or reference laboratories for resolution assistance with unusual test orders.
- Followed physician orders to correctly administer therapeutic phlebotomy.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Assisted with office procedures by monitoring patient flow, performing telephone screening and maintaining sample drug lists.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures.
- Monitored patients for reactions and verified sample quality.
- Followed established guidelines for reporting significant medical errors or unanticipated outcome in patient care.
CNA-Ward Clerk
Presque Isle Nursing Home
Presque Isle, ME
03.2019 - 08.2022
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Obtained client medical history, medication information, symptoms and allergies.
- Transported patients between rooms and appointments or testing locations.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Sales Representative
Sitel
Limestone, ME
02.2017 - 09.2017
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
- Developed and delivered engaging sales presentations to convey product benefits.
- Organized sales paperwork, presented proposals and finalized contracts.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Implemented brand marketing and sales campaigns.
Education
PHLEBOTOMY TECHNICIAN CERTIFIED - HEALTH/PHLEBOTOMIST
04.2022
High School Diploma -
06.2000
CNA CERTIFICATION - Health Aide
04.2000
Skills
- Blood Alcohol Testing
- Biohazard Policy Compliance
- Patient Data Management Systems
- Peak and Trough Tests
- Tray Organization
- Glucose Screening
- Biohazard Waste Disposal
- Fluid and Tissue Disposal
- Vacuum Tube and Syringe Use
- Phlebotomy Functions
- Lab Equipment Operation
- Information Gathering
- Heel Sticks
- Specimen Transport
- Equipment and Instrument Sterilizatoin
- Specimen Collection
- Patient Relations
- Butterfly Venipuncture
- Electronic Medical Record Software
- Active Listening
- Proper Storage Procedures
- Tracking Specimens
- Transportation Assistance
- Data Security
- Paperwork Processing
- Federal Laws
- Patient Confidentiality
- Safety Assurance
- Patient Interviews
- Specimen Labeling Procedures
- Donor Screening
- Sanitation and Sterilization
- Injection Administration
- Data Recording
- Patient Identification
- Medical History Taking
- Medical Screening
- Safety Rules Regulations
- OSHA Regulations
- Equipment and Supply Inspections
- Patient Monitoring
- Fluid Intake Monitoring
- Lab Reporting
- Finger Stick Method
- Physician Order Review
- Monthly Inventory
- Client Satisfaction
- Laboratory Information System (LIS)
- Urinalysis Testing
- Preparing Devices
- Answering Questions
- Health Needs Education
- Creative Thinking
- Pulse Oximetry
- Machine Calibration
Certification
- PT - Phlebotomy Technician
- CNA Training - 2000
Timeline
Phlebotomy Technician - Presque Isle Nursing Home
04.2022 - 08.2022
CNA-Ward Clerk - Presque Isle Nursing Home
03.2019 - 08.2022
Sales Representative - Sitel
02.2017 - 09.2017
NMCC/ED2GO.COM - PHLEBOTOMY TECHNICIAN CERTIFIED , HEALTH/PHLEBOTOMIST
SHEAD HIGH SCHOOL - High School Diploma,
Shead High School - CNA CERTIFICATION , Health Aide
Similar Profiles
Brooklynne MoreauBrooklynne Moreau
CNA at Presque Isle Rehab And Nursing CenterCNA at Presque Isle Rehab And Nursing Center
April BelyeaApril Belyea
Adjunct Professor at University of Maine at Presque IsleAdjunct Professor at University of Maine at Presque Isle
Colton AndrewsColton Andrews
Security Guard/Track Safety Officer at Presque Isle Downs and CasinoSecurity Guard/Track Safety Officer at Presque Isle Downs and Casino
Lyra SicadLyra Sicad
Utilization Review RN at MetroWest Medical CenterUtilization Review RN at MetroWest Medical Center
IRENE MBEYU IRUMBAIRENE MBEYU IRUMBA
Home Health Aide (Part Time) at Mary Anne Morse Home Care- FraminghamHome Health Aide (Part Time) at Mary Anne Morse Home Care- Framingham