Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Green

Sacramento,CA

Summary

Seasoned professional with a proven track record in records management and policy enforcement, demonstrated at Sacramento County Sheriff's Office. Excelled in warrant processing and data analysis, while mentoring staff to enhance efficiency. Known for exceptional report writing skills and fostering high customer satisfaction, showcasing both hard and soft skills without compromising on results.

Overview

24
24
years of professional experience

Work History

Sacramento County Sheriff Records Specialists II

Sacramento County Sheriff's Office
Sacramento , CA
04.2024 - Current
  • Reviewed paperwork and case files submitted by subordinate officers to verify accuracy and conformance to strict policies.
  • Maintained records of daily activities, including arrests made and reports filed.
  • Trained and mentored staff on correct procedures to maximize efficiency and protect public trust.
  • Monitored serving of warrants and assisted in making required arrests.
  • Collaborated with divisional commanders to maintain consistency in all operations.
  • Attended training sessions to stay current on departmental policies and procedures.
  • Reviewed and assessed criminal prosecution information, including search warrants, citations and complaints.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Completed day-to-day duties accurately and efficiently.
  • Worked effectively in team environments to make the workplace more productive.

Instructional Assistant II

Natomas Unified School District
Sacramento, CA
08.2020 - 03.2024
  • Proctored examinations and monitored for cheating.
  • Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
  • Notified instructors of errors or problems with assignments.
  • Established positive relationships with community organizations to facilitate referral services for families of special education students.
  • Cleaned and organized classrooms, materials, and supplies.
  • Assisted teachers in creating lesson plans and modifying curriculum.
  • Worked one-on-one with special needs students to help navigate through school challenges.
  • Complied with instructor-developed IEPs and made informed recommendations for adjustments.
  • Maintained records of student performance according to school policies and procedures.
  • Researched new technologies for use in the classroom environment.
  • Conducted assessments of student skills to identify needs and develop instructional plans.
  • Contributed to development of syllabi, visual aids, answer keys, supplementary notes and class discussion topics.
  • Encouraged collaboration among peers within the classroom setting.
  • Monitored student progress and provided feedback to teachers regarding student achievement.
  • Evaluated individual student needs and assessed academic and social situations to address challenges and goals.
  • Implemented behavior management strategies designed by the teacher or behavioral specialist.
  • Organized student performance and enrichment activities to facilitate learning.
  • Attended training sessions on best practices for working with students with special needs.
  • Tutored students in course material to improve comprehension.
  • Facilitated communication between students, teachers, and parents to support student success.
  • Monitored students in class, hallways, and cafeteria to enforce school rules.
  • Provided classroom support throughout planned instruction and individual lessons.
  • Organized instructional materials and activities for special education classrooms.
  • Utilized a variety of teaching methods such as cooperative learning or differentiated instruction.
  • Provided individual and small group instruction to students with disabilities in the areas of reading, math, and writing.
  • Supported classroom teachers by supervising students during lunch and recess periods or field trips.
  • Organized data collection systems using technology such as spreadsheets or databases.
  • Assisted teachers in providing accommodations for students who need additional support.
  • Facilitated small group instruction for targeted skill development.
  • Developed positive relationships with students, parents, colleagues, administrators, and community partners.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Assistant Manager

Walmart
Roseville, CA
05.2001 - 07.2019
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Created reports on sales trends, inventory levels, and financial data.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Managed customer service inquiries and complaints in a timely manner.
  • Analyzed business performance data and forecasted business results for upper management.
  • Recruited and trained new employees to meet job requirements.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Conducted regular performance reviews for employees to identify areas of improvement.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Communicated regularly with customers to gain insights into their needs.
  • Maintained up-to-date knowledge of company products and services.
  • Coordinated with other departments to ensure smooth flow of operations.
  • Maintained accurate records of sales transactions using point-of-sale systems.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Ensured compliance with safety regulations and company policies.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Delegated work to staff, setting priorities and goals.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Associate of Arts - Education

Eastern Gateway Community College
Steubenville, OH
12-2023

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ

High School Diploma -

Wilcox High School
Santa Clara, CA
06-1995

Skills

  • Records management
  • Policy enforcement
  • Report writing
  • Warrant processing
  • Data analysis

Timeline

Sacramento County Sheriff Records Specialists II

Sacramento County Sheriff's Office
04.2024 - Current

Instructional Assistant II

Natomas Unified School District
08.2020 - 03.2024

Assistant Manager

Walmart
05.2001 - 07.2019

Associate of Arts - Education

Eastern Gateway Community College

Bachelor of Science - Psychology

Grand Canyon University

High School Diploma -

Wilcox High School

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Melissa Green