Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Griffin

Clearwater

Summary

Compassionate Patient Care Technician with extensive experience at BayCare, skilled in vital signs monitoring and patient observation. Enhanced patient satisfaction through attentive care and effective communication. Demonstrated strong teamwork and adaptability while training new staff, contributing to a positive healthcare environment and ensuring high-quality patient experiences.

Overview

8
8
years of professional experience

Work History

Patient Care Technician

BayCare
05.2023 - 06.2025
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Delivered high-quality care to 10-12 patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Enhanced patient comfort by providing compassionate bedside care.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety .
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Assistant Manager

Cherry Hill
10.2021 - 04.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Assisted in budget preparation, ensuring alignment with financial goals.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed detailed plans based on broad guidance and direction.

Medical Assistant

Specialty Health and Rehabilitation Center
10.2017 - 02.2023
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Delivered high-quality care to 15 patients in Rehabilitation facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Transported patients between rooms and appointments or testing locations.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and
  • Fostered clean and hygienic environment, reducing risk of infections.
  • Enhanced patient comfort by providing compassionate bedside care
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.

Education

Medical - Medical Assistant

Virginia College
Pensacola, FL
09.2014

Diploma - Child Development

Pensacola High School
Pensacola, FL
05.2007

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Basic life support
  • Catheter care
  • Infection control
  • Specimen collection
  • Feeding assistance
  • Patient positioning
  • Professional bedside manner
  • Patient services
  • Data collection
  • EKG interpretation
  • Mobility assistance
  • Clinical training
  • Medical equipment operation
  • Medical laboratory procedures
  • Compassionate care
  • Active listening
  • Team collaboration
  • End-of-life care

Timeline

Patient Care Technician

BayCare
05.2023 - 06.2025

Assistant Manager

Cherry Hill
10.2021 - 04.2023

Medical Assistant

Specialty Health and Rehabilitation Center
10.2017 - 02.2023

Medical - Medical Assistant

Virginia College

Diploma - Child Development

Pensacola High School

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