Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Melissa Grove

Phoenix,AZ

Summary

Strategic Business Development Executive known for exceptional productivity and efficiency in task completion. Specialize in market analysis, client relationship management, and strategic planning. Excel in communication, negotiation, and leadership, utilizing these soft skills to foster strong business relationships and drive growth. Excellent verbal and written communication with a strong background in cultivating positive relationships and exceeding goals under minimal to no supervision. Quick learner and extremely efficient problem-solving abilities. Resourceful professional in investigative services known for high productivity and efficient task completion. Excels in critical thinking, problem-solving, and communication, ensuring thorough investigations and client satisfaction.

Overview

12
12
years of professional experience

Work History

Police Officer

Town of Paradise Valley
Paradise Valley
06.2024 - Current
  • Conducted traffic stops in accordance with departmental protocol.
  • Advised citizens on safety precautions and preventive measures against crime.
  • Assisted with the enforcement of all applicable laws, ordinances, and regulations.
  • Wrote detailed arrest and accident reports.
  • Investigated suspicious persons or activities to determine if criminal activity was present.
  • Investigated illegal or suspicious activities, performing direct follow-up or reporting findings to appropriate senior personnel.
  • Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.

Homeless Liaison Officer

Maricopa County
, AZ
06.2023 - 06.2024
  • Investigates a rotating 75+ case load
  • Supervises compliance of court ordered conditions
  • Creates and implementing rehabilitation plans
  • Conducts thorough assessments of offenders and managing monthly goals
  • Multi-agency collaboration
  • Maintains accurate records and preparing detailed reports
  • Upholds positive community relations

Human Services Specialist

City of Avondale
08.2022 - 06.2023
  • Conducts client assessments
  • Identifies social service needs and connects clients to appropriate resources
  • Collaborate with other departments for personalized intervention plans
  • Maintain accurate records and current community resources
  • Strives to enhance overall wellbeing and quality of life for those served

Police Officer

City of Cypress
01.2015 - 01.2020
  • Investigates misdemeanor and felony crime
  • Maintains public safety and enforcing laws
  • Responds effectively to emergency situations
  • Builds positive relationships and promoting a sense of security
  • Solves problems, shows compassion, and builds relationships with the public, outside agencies, internal departments and volunteers
  • Committed to upholding to the highest standards of integrity and professionalism

Code Enforcement Inspector

City of Bellflower
01.2013 - 01.2015
  • Comprehensive understanding of local regulations and codes
  • Ensures compliance with zoning, building, and safety codes
  • Interprets and explains complex codes to property owners and stakeholders
  • Proficient in documenting violations, issuing citations, maintaining compliance logs
  • Fosters community compliance and safety

Education

Sociology - BA -

Cal State University of Fullerton
01.2006

Liberal Arts - AA -

Cypress College
01.2004

High School Dipolma -

Cypress High School
01.2002

Skills

  • Investigations
  • Critical Problem Solving
  • Teamwork and Collaboration
  • Communication and Active Listening
  • Maintaining Confidentiality
  • Customer Service
  • Customer relationship management
  • Patience and empathy
  • Conflict resolution
  • Leadership
  • Delegation
  • Motivation
  • Goal Setting
  • Organizational Skills
  • Community relations
  • Report writing
  • Case management
  • Effective communication
  • Conflict de-escalation
  • Community engagement
  • Emergency response
  • Background investigations
  • Relationship building and management
  • Time management
  • Project management
  • Attention to detail
  • Multitasking
  • Problem solving
  • Human relations
  • Investigative skills
  • Record keeping

References

  • Deanna Hartman, Orange County District Attorney Supervising Investigator, 714-553-2407
  • Rod Cox, Retired Chief of Police, 714-745-4959, rod@haloturf.com
  • Travis Hartman, Westminster Police Officer, 714-384-3600, thartman@westminster-ca.gov

Timeline

Police Officer

Town of Paradise Valley
06.2024 - Current

Homeless Liaison Officer

Maricopa County
06.2023 - 06.2024

Human Services Specialist

City of Avondale
08.2022 - 06.2023

Police Officer

City of Cypress
01.2015 - 01.2020

Code Enforcement Inspector

City of Bellflower
01.2013 - 01.2015

Sociology - BA -

Cal State University of Fullerton

Liberal Arts - AA -

Cypress College

High School Dipolma -

Cypress High School

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Melissa Grove