Melissa Guenther

• Answer multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Receive, record and file medical payments by check, cash, and credit card.
• Handle sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
• Provide exceptional customer service to residents, and guests, addressing concerns promptly and professionally to ensure satisfaction.
• Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Maintain cleanliness and organization within the reception area, creating a welcoming atmosphere for patients and visitors alike.
• Maintain flexibility to support staff in various areas when needed

Reason for leaving: I am looking for something that is closer to home.

I will be happy to explain the gap in my resume if considered for employment.

• Processed court documents and filings, ensuring compliance with legal standards.
• Collaborated with legal professionals to resolve inquiries and provide procedural guidance.
• Increased accessibility of court records through digitization, making it easier for users to search and retrieve necessary information quickly.
• Safeguarded the integrity of court operations by adhering strictly to ethical guidelines set forth for Circuit Court Clerks.
• Maintained strict confidentiality of sensitive information while handling a high volume of cases on a daily basis.
• Provided exceptional customer service while responding promptly and accurately to inquiries from public regarding court procedures and case statuses.

Reason for leaving: I decided to stay home after the birth of my second child and help take care of my father in law.

• Assisted in recruitment processes by screening resumes and scheduling interviews.
• Managed employee onboarding activities, ensuring compliance with company policies.
• Delivered training sessions on HR policies and procedures to new hires.
• Maintained accurate employee records, improving data accessibility and accuracy.
• Resolved employee inquiries regarding benefits, payroll, and company policies efficiently.
• Handled sensitive information discreetly while maintaining confidentiality and trust amongst employees.
• Supported management in addressing employee concerns, facilitating open communication channels and fostering a positive work environment.
• Coordinated employee engagement initiatives, fostering a positive workplace culture.
• Coordinated community events to boost employee engagement, and help those in the community.
• Supported payroll processing by verifying employee hours and updating records.
• Maintained the workplaces various budget accounts.
• Handled incoming and outgoing mail
• Handled incoming bills
• Handled ordering supplies for various areas of the store.

Reason for leaving- I found a job that provided a better schedule.

• Organized stock inventory to ensure efficient product accessibility and optimal shelf presentation.
• Monitored product expiration dates, removing outdated items to maintain quality and safety standards.
• Assisted in maintaining a clean and organized work environment, adhering to safety regulations consistently.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
• Performed inventory control, such as counting, and stocking merchandise.

Reason for leaving- I received a promotion at Target