Melissa Gutierrez
Mecca,CA
Summary
Hardworking team player with history of effectively taking in and carrying out daily work orders. Available 40 hours per week. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. History of effectively taking in and carrying out daily work orders. Excellent skills in communication, problem-solving and time management.
Overview
3
3
years of professional experience
Work History
Coiler
Ernie Ball Music Man
05.2023 - Current
- Lifted up to 10 pounds repeatedly during course of workday.
- Read blueprints, micrometers and metric conversion with high level of accuracy.
- Completed tasks according to production specifications and within established tolerances.
- Interpreted and followed blueprints to determine proper production tasks.
- Set up and calibrated machines.
- Used pliers and wire scrapers to cut, strip and bend wire leads.
Associate
Robeks
02.2022 - 05.2023
- Worked varied hours to meet seasonal and business needs.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Greeted customers and offered assistance for increased customer satisfaction.
Associate
TJMAXX
09.2021 - 02.2022
- Used in-store system to locate inventory and place special orders for customers.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Internship Student
Congressional Hispanic Caucus Institute
05.2020 - 07.2020
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Interacted with customers by phone, email, or in-person to provide information.
Education
Master of Arts - Sociology, Criminal Justice And Legal Studies
California State University - Long Beach
Long Beach, CA12.2023
High school Diploma -
Desert Mirage High School
Thermal, CA05.2019
Skills
- Product Assembly
- Daily Facility Operations
- Environmental Compliance
- Employee Relationships
- Basic Equipment Operation
- Customer Satisfaction
- Productivity Improvements
- Maintaining Clean Work Areas
- Time Management
- Customer Needs Assessments
- Operational Improvements
- Active Listening
- Daily Logs
- Data Entry Software
- Complex Problem-Solving
- Product Specifications
- Goal Management
- Production Efficiency
- Safe Driving
- Management of Personnel Resources
- Planning Projects
- Learning Strategies
- Critical Thinking
- Creative Solutions
- Corrective Actions
Timeline
Coiler
Ernie Ball Music Man
05.2023 - Current
Associate
Robeks
02.2022 - 05.2023
Associate
TJMAXX
09.2021 - 02.2022
Internship Student
Congressional Hispanic Caucus Institute
05.2020 - 07.2020
Master of Arts - Sociology, Criminal Justice And Legal Studies
California State University - Long Beach
High school Diploma -
Desert Mirage High School
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