Melissa Guzman
Edinburg,TX
Overview
29
29
years of professional experience
1999
1999
years of post-secondary education
Work History
Kitchen Cook Associate
Los Venados Country Store
Edinburg, Texas
02.2025 - Current
- Prepared ingredients following food safety and sanitation standards.
- Assisted in cooking and assembling menu items efficiently.
- Maintained cleanliness of kitchen equipment and work areas.
Kitchen Associate
Tex Best Travel Center
San Manuel, TX
02.2024 - 10.2024
- Prepared food items according to safety and quality standards.
- Operated kitchen equipment, ensuring proper functioning and cleanliness.
- Collaborated with team members to maintain efficient kitchen workflow.
Secretary
Bob Davis karate
McAllen, Texas
04.1997 - 07.2020
- Managed scheduling for classes and events at Bob Davis karate.
- Coordinated communication between instructors and students effectively.
- Organized training materials and supplies for martial arts classes.
- Maintained accurate records of student registration and attendance.
- Assisted in planning promotional events to increase community engagement.
- Handled customer inquiries and resolved issues promptly and professionally.
- Developed filing systems to streamline office operations efficiently.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Performed data entry into computer systems; ensured accuracy of all entered information.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Greeted visitors and directed to appropriate location or person.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Sent and distributed mail and parcels.
- Operated office equipment such as photocopiers, scanners, and fax machines.
- Handled confidential documents with discretion.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Credit Repair Specialist
RGV credit repair specialists
McAllen, Texas
01.2015 - 06.2020
- Analyzed client credit reports to identify inaccuracies and potential issues.
- Developed personalized credit repair plans tailored to individual client needs.
- Educated clients on credit management strategies and responsible borrowing practices.
- Monitored client progress and adjusted repair strategies as needed throughout the process.
- Processed payments from clients as well as any refunds due when services were completed satisfactorily.
- Provided excellent customer service at all times; responded promptly and professionally to inquiries from both existing and potential customers.
- Maintained detailed records of all interactions with clients, including notes about conversations, agreements reached.
- Identified fraudulent or inaccurate information on customers' credit reports.
- Met regularly with team members to discuss strategies for improving customer satisfaction ratings.
Education
GED
McAllen, TexasSkills
- Food safety
- Time management
- Kitchen equipment
- Menu preparation
Timeline
Kitchen Cook Associate
Los Venados Country Store
02.2025 - Current
Kitchen Associate
Tex Best Travel Center
02.2024 - 10.2024
Credit Repair Specialist
RGV credit repair specialists
01.2015 - 06.2020
Secretary
Bob Davis karate
04.1997 - 07.2020
GED