Professional Summary
Overview
Work History
Education
Skills
Timeline

Melissa Habib

MS. Ester Whitely
Jamaica,NY
11
years of professional experience

To obtain a position as a Sales Consultant in a company where I can utilize my skills to accomplish the goals of the business.

Great critical thinking and analytical capabilities. Able to handle numerous tasks simultaneously. A keen emphasis on customer service and satisfaction. Excellent communication skills, very adaptable and always eager to learn more in any given field. Has a knowledge of basic accounting skills.

Work History

Homecare Practical Nurse

6 Months
Carelinkhome | 03.2026 - Current
  • Administered medications and treatments in accordance with care plans and physician directives.
  • Monitored patient vital signs, reporting changes to healthcare teams promptly.
  • Collaborated with multidisciplinary teams to develop individualized care strategies.
  • Educated patients and families on health management and self-care techniques.

Home Health Aide

7 Months
PPL | 02.2026 - Current
  • Assisted clients with daily living activities to promote independence and well-being.
  • Monitored vital signs and documented health changes for accurate care reporting.
  • Implemented personalized care plans based on individual client needs and preferences.
  • Collaborated with healthcare professionals to ensure comprehensive client support and safety.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.

Customer Service Representative

10 Years 1 Month
MS. Ester Whitely | 08.2016 - Current
  • Greet customers, assist in answering all questions asked and fulfilling customer needs.
  • Answering incoming calls to assist customers with inquiries and questions about product and services.
  • Ensure customers are satisfied with the service provided.
  • Check and respond to emails on a day to day basis.
  • Hands-on experience in devising, implementing and maintaining core office systems.
  • Obtain and evaluate all relevant information to communicate and engage with clients ensuring a happy experience.

Daycare Assistant

10 Months
Ms. Gemma Cole | 08.2015 - 06.2016
  • Planned and supervised activities to promote the physical, mental, emotional and social development of children.
  • Monitored children and provided a safe and positive learning environment.
  • Prepared meals for the purpose of meeting mandated daily nutrition requirements.
  • Utilized appropriate language, interaction and positive discipline practice with children.

Education

High Secondary - The Caribbean Secondary School Certificate (CSEC)

Skeldon High | Guyana | 07.2013

Skills

Home safety evaluation
Dementia care
Catheter care
Family support
Teamwork
Problem-solving
Time management
Attention to detail
Responsible and dependable
Problem-solving abilities
Cleaning and sanitizing
Multitasking
Basic life support
CPR certification
Relationship building
Goal setting
Quality improvement

Timeline

Homecare Practical Nurse

Carelinkhome
03.2026 - CurrentRead More

Home Health Aide

PPL
02.2026 - CurrentRead More

Customer Service Representative

MS. Ester Whitely
08.2016 - CurrentRead More

Daycare Assistant

Ms. Gemma Cole
08.2015 - 06.2016Read More

Skeldon High

High Secondary from The Caribbean Secondary School Certificate (CSEC)
Read More
Melissa Habib