Melissa Haley
Xenia
Summary
Experienced Case Manager with extensive experience at Molina Healthcare, CareStar, and Area Agency on Aging. Adept at problem-solving and developing individualized care plans. Proven ability to coordinate services and monitor delivery, ensuring optimal outcomes for clients. Skilled in case documentation and organization, effectively managing caseloads while overcoming barriers to care.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Case Manager
Molina Healthcare
01.2015 - Current
Complete clinical assessments per regulated timelines; assess members healthcare needs; develop case management plan in collaboration with member, caregiver, PCP; conduct telephonic and face to face visits as required; ongoing care plan monitoring; maintain ongoing member caseload; assess for barriers to care
Case Manager
Carestar
05.2011 - 06.2014
Assess consumer needs; authorize services; develop individualized care plans; provide ongoing case management; conduct face to face evaluations and assessments; assist individuals accessing Medicaid services; monitor service delivery
PASSPORT Case Manager
Area Agency on Aging
10.2005 - 04.2011
Assess consumers long term care needs; develop plans of care with clients and service providers; coordinate home care services; manage service plans; conduct LOC assessments
Education
Bachelor of Arts - Social Work
Wright State University
Dayton, OH06-2005
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization and multitasking
Certification
- Licensed Social Worker - August 2005
Timeline
Case Manager
Molina Healthcare
01.2015 - Current
Case Manager
Carestar
05.2011 - 06.2014
PASSPORT Case Manager
Area Agency on Aging
10.2005 - 04.2011
Bachelor of Arts - Social Work
Wright State University