Melissa Hall
Rex,GA
Summary
Proven track record in spearheading event planning and execution with Tia Dream Design, showcasing expertise in venue selection and social media promotion. Excelled in guest management and budgeting, achieving significant client satisfaction and repeat business. Demonstrated leadership and collaboration, enhancing team productivity and event creativity. Self-directed event coordinator with over 4 years of experience creating strategic alliances with organizational leaders to align with and support key business initiatives for on-time, under-budget event completion. Organized and ambitious planner with expertise in managing costs and budgets while establishing partnerships with vendors for optimal savings. Customer-oriented time manager and decisive leader. Experienced [Job Title] with expertise in event planning, budgeting and management. Develops successful promotional campaigns and creates effective marketing and advertising materials. Keeps up with latest trends and techniques in event planning industry and maintains proficiency with industry software and tools.
Overview
10
10
years of professional experience
Work History
Event Planner Associate
Tia Dream Design
01.2022 - Current
- Coordinated all logistical aspects of events, including venue selection, catering management, and audiovisual setup.
- Designed visually appealing promotional materials for various types of events.
- Leveraged social media platforms proactively as part of our marketing strategy that increased overall reach.
- Spearheaded volunteer recruitment efforts leading successful staffing levels at each event.
- Collaborated with cross-functional teams to ensure seamless execution of large-scale events.
- Developed creative concepts for various events, resulting in unique and engaging experiences.
- Fostered strong relationships with clients, consistently exceeding their expectations and securing repeat business.
Warehouse Worker
Staffmark Staffing
02.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
E-Commerce Personal Shopper
Instacart
04.2016 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Aided new customers during e-commerce service registration processes to enable return patronage.
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Streamlined order processing and fulfillment by implementing efficient organizational techniques and time management strategies.
- Analyzed customer feedback through surveys and reviews, using insights gained to make continuous improvements to product offerings and service levels.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
Fullfillment Specialist
Kohls Department Store
09.2021 - 02.2022
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Provided exceptional customer service to internal and external customers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.
- Reduced shipping errors by thoroughly checking order details against inventory records prior to dispatch.
Warehouse Picker
DHL Supply Chain
09.2018 - 03.2020
- Used scanners to quickly locate and track items in warehouse.
- Collaborated with team members to achieve daily pick and pack goals.
- Met productivity goals consistently by prioritizing tasks effectively and staying focused during peak hours.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, adhering to safety regulations.
- Improved order accuracy by diligently picking products according to pick lists and packing slips.
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Reduced product damage, carefully inspecting items for defects before packaging and reporting any issues promptly.
Housekeeping Team Leader
Navel Station Norfolk
04.2014 - 01.2016
- Managed linen inventory effectively by tracking usage trends and collaborating with laundry staff to maintain optimal stock levels at all times.
- Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Reduced guest complaints with proactive communication and addressing issues promptly.
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Communicated repair needs to maintenance staff.
Education
Bachelor of Science - Business Administration
Strayer University
Washington, DC01.2027
Skills
- On-site Execution
- Guest Management
- Transportation Management
- Speaker Coordination
- Menu Planning
- Social Media Promotion
- Contract Review
- Venue Selection
- Event Evaluation
- Sponsorship Acquisition
- Budgeting and finance
Timeline
Event Planner Associate
Tia Dream Design
01.2022 - Current
Fullfillment Specialist
Kohls Department Store
09.2021 - 02.2022
Warehouse Worker
Staffmark Staffing
02.2021 - Current
Warehouse Picker
DHL Supply Chain
09.2018 - 03.2020
E-Commerce Personal Shopper
Instacart
04.2016 - Current
Housekeeping Team Leader
Navel Station Norfolk
04.2014 - 01.2016
Bachelor of Science - Business Administration
Strayer University
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