Melissa Hall
Project Manager
Gardiner,ME
Summary
Experienced project management professional with a track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Recognized for being highly collaborative, adaptable, and dedicated to achieving team success and client satisfaction.
Overview
21
21
years of professional experience
Work History
Project Manager
W.H. Demmons
07.2021 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Identified plans and resources required to meet project goals and objectives.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Provided detailed project status updates to stakeholders and executive management.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Managed projects from procurement to commission.
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
- Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
- Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
- Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
Project Engineer
E.S. Boulos Company
06.2016 - 07.2021
- Project Billing
- Process Submittals
- Invoice Processing
- New Job Project Buyouts
- RFI's
- Systems Administration includes conducting training on new software system implemented in September of 2018
- Create Purchase orders
- Track Project Spend
- Assist Project Managers with Project Needs
- Contract Compliance
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Ensured quality control for all aspects of the project, reducing defects and rework.
- Identified technical risks within managed projects.
Document Control Manager/Systems Administrator
Burns & McDonnell Engineering
02.2009 - 05.2016
- Defined Application Problems
- Evaluated Procedures and Process
- Developed Solutions To Workflows
- Tested Programs to Validate Results
- Implemented Document Controls on Multi-Billion Dollar Projects
- Maine Power Reliability Project for Central Maine Power - $1.4 Billion
- Energizing the Future for First Energy - $5 Billion
- Maintained Logs in Document Control System
- Submittals
- Requests for Information
- Drawing & Documents Log
- Invoicing
- Risk
- Daily Reports
- Safety Documentation
- Coordinated Approval of Payable Invoices
- Maintained Meeting Minutes
- Created Presentations
- Enforced Deadlines
- Developed Analytical Tools on Project Impacts
- Contract Compliance
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Identified areas of weakness and recommended or implemented process improvements.
- Collaborated across departments and levels of management to gain consensus on procedural documentation.
- Maintained document control system and updated work instructions, procedures and associated databases.
- Created and maintained user accounts and properly routed documents for approval and training.
- Worked with internal staff to process documents and sent for closing.
- Contributed to design and implementation of overall corporate documentation standards, numbering conventions and templates.
- Managed training courses, setup and maintenance for document control systems.
- Developed and executed system implementation plans to permit integration of users and documentation for company mergers.
- Improved document control processes by implementing an electronic file management system, optimizing workflow and reducing retrieval time.
- Developed metrics and reporting tools for monitoring document control performance, identifying areas for improvement and driving continuous process enhancements.
- Streamlined the request process for new or updated documentation by creating standardized forms/templates that expedited submission and review times.
- Conducted regular audits on controlled documents, maintaining compliance with company policies and regulatory requirements.
- Worked closely with project managers to identify required documentation and establish deadlines, ensuring timely submission of deliverables.
- Maintained regular communication with stakeholders regarding updates or revisions to existing documentation, keeping everyone informed about changes impacting their respective areas of responsibility.
- Served as a subject matter expert on document control best practices, providing guidance to colleagues and contributing to a culture of excellence within the organization.
- Coordinated with the IT department to ensure seamless integration of document management software with existing systems, maximizing compatibility and user experience.
- Interviewed software engineers, support staff and quality assurance personnel to understand functionality for documentation needs.
- Managed file archival and information retrievals.
- Prepared documents for projects in accordance with project manager, team, or client specifications.
- Worked with internal team members to remedy issues with preemptive solutions.
- Supported end-user access requirements by establishing compliant systems and effective access policies.
- Optimized budget allocation for various departments through comprehensive cost analysis and forecasting.
- Reduced overall project costs by conducting thorough cost analysis and identifying areas for improvement.
- Supported project managers in monitoring ongoing projects'' budgets, keeping track of costs versus benefits throughout their execution.
- Conducted trend analysis, benchmark reports, attribution analysis and suggestions.
- Facilitated data analysis, search query mining and development of ad hoc reporting.
- Attended project meetings to provide updates and insights on project costs.
- Collaborated with project managers and contractors to obtain necessary information for preparing cost estimates.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Reviewed and approved invoices and payments, verifying accuracy of expenses.
- Monitored project progress to identify and address changes in project scope or budget.
Accounts Receivable Manager
Shaw Brothers Construction
08.2004 - 01.2009
- Processed Large Volume of Monthly Invoices
- Processed Vendor Payments
- Travel Coordination
- Rate Schedule Updates
- Submittals
- Requests for Information
Education
Associate of Arts - Business
University of Phoenix
Bachelor of Science - Project Management
University of Phoenix
2015
Skills
- Microsoft Office Expertise
- Clear Verbal and Written Communication
- Advanced Excel Functionality
- Prioritizing Under Pressure
- Independent Task Management
- Goal-Driven Leadership
- Large Data Set Management
- System Administration Expertise
- Strategic Process Enhancement
- Strategic Vendor Selection
- Effective Communication Skills
- Collaborative Team Member
- Meeting Coordination
- Workflow Development Skills
- Report development Project development and lifecycle
- Problem resolution
- Self-starter
- Microsoft Office
- Deadline-oriented
- Employee training and development
- Data Analysis
- Spreadsheet management
- Customer service-oriented
- Invoice processing
- Administrative support specialist
- Filing and data archiving
- Data quality
- Data mining
- Database management
- Data warehousing
- Configuration management
- Accounts receivable Professional
- Project management
- Project planning
- Project planning and development
- Project scheduling
- Team collaboration
- Project tracking
- Relationship building
- Strategic planning
- Schedule management
- Client relations
- Customer relations
- Stakeholder communications
- Staff management
- Work flow planning
- Advanced problem solving
- Budgeting and forecasting
- Risk management
- Document management
- Scope management
- Project scope
- Budget control
- Cross-functional collaboration
- Contract management
- Project scope analysis
- Cost control
- Processes and procedures
- Data analysis
- Project closure
- Construction management
- Logistics management
- Forecasting
- Vendor sourcing
- Commercial construction experience
- Business analysis
- Systems installation, configuration, and upgrading
- Expense reports
- Change control processes
- Roofing
- Task prioritization
- Planning and scheduling
- Verbal and written communication
- Subject matter research
Timeline
Project Manager
W.H. Demmons
07.2021 - Current
Project Engineer
E.S. Boulos Company
06.2016 - 07.2021
Document Control Manager/Systems Administrator
Burns & McDonnell Engineering
02.2009 - 05.2016
Accounts Receivable Manager
Shaw Brothers Construction
08.2004 - 01.2009
Associate of Arts - Business
University of Phoenix
Bachelor of Science - Project Management
University of Phoenix
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