Melissa Ham
Fayetteville,NC
Summary
A highly experienced public health professional with the demonstrated ability to lead diverse teams to new levels of success, resolve conflicts, and remediate weaknesses. Proven ability to successfully analyze current operations and identify potential opportunities. A logical thinker offering innovative and effective solutions for improving efficiency, motivation, program performance, and customer relations. A FDA Retail Program Standards subject expert in conformance, incorporating mandated work with voluntary standards, and motivating groups to move goals into achievements.
Overview
36
36
years of professional experience
Work History
Senior Consultant: Program Standards Coordinator
Wake County Environmental Services
04.2022 - Current
- Directs and facilitates program for conformance with the FDA Retail Program Standards (RPS) meeting 6 out of 9 standards in 2 years
- Aligns policies, procedures, and mandated work with the elements to achieve partial and full conformance of RPS and Wake County mission and core values
- Seeks grant funding through drafting applications based on the needs and goals of the program
- Enhances team development by self-assessments, tracking progress, and reporting program for achievement
- Supports local, state, and federal programs by engaging workgroups, participation in networks, and public speaking for national associations
- Supports management team and division director for long-term goals, program improvements, and historical interpretations
- Enhances sustainability through developing staff engagement, contributions to policies, and automation suggestions for database build
Environmental Health Regional Specialist (EHRS)(REHS)
NCDHH
10.2001 - 01.2019
- Liaison between state, local regulators, and industry as a Environmental Health Regional Specialist
- Delegated authority to local environmental health specialist through authorization/standardization
- Provided regulatory and legal interpretations for health departments; rendered aid during emergencies and outbreaks
- FDA Standardization Officer
- Coordinated Retail Program Standards (RPS) activities, procedures and elements with NC policies and mandated requirements
- led workgroups to update inspection form, seeking Embargo authority, Quality Assurance, Compliance and Enforcement manuals, and Retail Food Defense Tabletop exercises
- Subject Matter Expert for county enforcement and NC Food Protection Program's achievements in RPS
Registered Environmental Health Specialist (REHS)
Hoke County Health Department
06.1998 - 09.2001
- Field inspector for retail food establishments, local confinement, camps, swimming pools, child care centers, and onsite wastewater systems
- Communicable Disease field investigator for the Epi team.
Registered Environmental Health Specialist
Cumberland County Health Department
05.1991 - 06.1998
- Field inspector for retail food establishments, local confinement, camps, swimming pools, child care centers, and onsite wastewater systems
- Communicable Disease field investigator for the Epi team
- Enforced local regulations
Registered Environmental Health Specialist
Guilford County Health Department
01.1989 - 05.1991
- Field inspector for retail food establishments, local confinement, camps, swimming pools, child care centers, and onsite wastewater systems
- Communicable Disease field investigator for the Epi team
- Member of HAZMAT response team.
Microbiological Tech
Pert Laboratories
10.1987 - 12.1988
- Technician conducting microbiological and other product testing
- Assessor of plant sanitation and processes.
Education
Bachelor of Science - Biology
University of North Carolina At Pembroke
Pembroke, NC05.1987
Skills
- Public speaking
- Conflict resolution
- Gap analysis
- Performance remediation
- Customer service
- Strong organizational skills
- Self-disciplined
- Motivated, and driven to complete tasks
Career Projects
- Enforcement Strategies Manual
- Quality Assurance Procedures for Local REHS
- Legislative Committee-Embargo Authority NC Food Safety and Defense Task Force
- Evidences for HACCP-based inspection program
- Cold Hold Campaign for 45-degree Sunset
- Risk Factor Study for Large Events
- Surveillance for large events US Open, DNC, NC State Fair
- Co-chaired Inspection report committee- Conference of Food Protection model form
Timeline
Senior Consultant: Program Standards Coordinator
Wake County Environmental Services
04.2022 - Current
Environmental Health Regional Specialist (EHRS)(REHS)
NCDHH
10.2001 - 01.2019
Registered Environmental Health Specialist (REHS)
Hoke County Health Department
06.1998 - 09.2001
Registered Environmental Health Specialist
Cumberland County Health Department
05.1991 - 06.1998
Registered Environmental Health Specialist
Guilford County Health Department
01.1989 - 05.1991
Microbiological Tech
Pert Laboratories
10.1987 - 12.1988
Bachelor of Science - Biology
University of North Carolina At Pembroke
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