Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Hamilton

Manassas,VA

Summary

Hardworking Cashier Assistant focused on helping team deliver best-in-class customer experiences. Adept at quickly bagging items based on weight and size. Hands-on experience using cash register to check out customers.

Dependable Cashier Assistant trained in register operations, customer engagement and merchandising. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented and helpful when completing changing assignments.

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership.

Dedicated Petsmart with Three years of experience completing transactions with priority on customer satisfaction. Focused on answering customers' questions, solving problems and processing payments. Committed to helping customers with uncommon questions and concerns by asking coworkers and managers for assistance.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Diligent Bather/Receptionist with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with Receptionist and adaptable to new processes and procedures. Ambitious, career-focused job seeker, also as a teacher I would A special education teacher assistant, also known as a special education instructional assistant or aide, helps teachers support students with disabilities in the classroom. They perform a variety of tasks, including:

  • Classroom preparation: Set up the classroom for lessons, and maintain classroom materials
  • Student support: Help students participate in activities, and work with them one-on-one
  • Lesson planning: Adapt lesson plans to meet students' needs
  • Record keeping: Maintain student files, attendance records, and progress charts
  • Behavior management: Monitor student behavior and enforce class rules
  • Administrative tasks: Grade homework, take attendance, and collect and record data
  • Student supervision: Oversee students during non-classroom times, like recess or lunch
  • Communication: Discuss students' progress with parents, teachers, counselors, and administrators
  • Intervention planning: Implement interventions with outside agencies, and plan and evaluate them
  • Accompaniment: Accompany students and parents on visits, such as to the doctor or school

Overview

15
15
years of professional experience

Work History

Lead Educator - Toddlers

The Learning Experience
05.2023 - 06.2024
  • Cultivated a sense of autonomy in toddlers by guiding them through self-help skills such as dressing themselves or serving their snacks during meal times.
  • Continuously pursued professional development opportunities to stay current on best practices in early childhood education and support a high-quality learning environment for toddlers.
  • Collaborated with other educators in planning school-wide events like holiday celebrations or cultural activities that enriched the toddlers'' learning experiences.
  • Maintained accurate records of student attendance, developmental milestones achievements, and any concerns shared by parents or caregivers.
  • Promoted language development through engaging storytelling sessions, songs, and interactive games.
  • Developed comprehensive assessment tools to track students'' progress and adapt teaching methods accordingly.
  • Expanded curriculum offerings by incorporating hands-on activities that catered to diverse learning styles of toddlers.
  • Created a welcoming atmosphere within the classroom by displaying children''s artwork and accomplishments prominently throughout the space.
  • Designed and implemented individualized learning plans for each student to support their unique needs.
  • Ensured compliance with relevant regulations and policies by adhering to safety guidelines, maintaining accurate documentation, and attending required trainings.
  • Encouraged physical activity with outdoor playtime, movement games, and safe exploration of surroundings for overall health benefits.
  • Fostered strong relationships with families through regular communication, including parent-teacher conferences and daily updates on child progress.
  • Enhanced toddler development by implementing age-appropriate, play-based learning activities.
  • Encouraged use of technology to support student learning.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
  • Assessed student progress and provided feedback on educational development.
  • Developed and implemented behavior management plans.
  • Helped new preschool children get used to classes by giving one-on-one support.
  • Utilized creative teaching strategies to engage students in classroom.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Incorporated music, art and literature into curriculum.
  • Developed innovative activities to engage young children in learning process.
  • Supported students in developing self-esteem and self-confidence.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Implemented age-appropriate curricula to meet needs of young learners.
  • Guided students to develop social, emotional and physical skills.
  • Planned and executed activities to stimulate physical, social and intellectual growth.
  • Modeled positive behavior and communication skills for students.
  • Organized and supervised large and small group activities.
  • Created safe and nurturing learning environment for preschoolers.
  • Monitored classroom to verify safe and secure environment.
  • Established positive relationships with students and families.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
  • Gathered materials and resources to prepare for lessons and activities.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Assisted in preparation of meals and snacks to provide children with proper nutrition.
  • Instructed children in health and personal habits, such as eating, resting, and toileting.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Improved classroom management strategies for a more conducive learning environment.
  • Supported children''s emotional well-being through empathetic communication, positive reinforcement, and guidance on social interactions.
  • Spearheaded collaborative projects with parents and colleagues to foster community engagement and holistic child development.
  • Organized educational events such as field trips, guest speakers, and workshops to enhance learning experiences outside the classroom setting.
  • Implemented effective behavior management techniques to create a safe and nurturing environment for toddlers.
  • Mentored and trained new educators to promote best practices in early childhood education.
  • Enhanced fine motor skills by introducing various art projects, puzzles, and manipulative toys in the classroom setup.

Teacher's Assistant

Nanda
02.2022 - 06.2024
  • Prepared and maintained a tidy classroom environment to promote focus and productivity.
  • Developed strong relationships with students to foster trust and open communication.
  • Assisted in classroom management for creating a positive learning environment.
  • Organized educational resources to streamline access for teachers and students.
  • Supported classroom activities by assisting teachers with lesson preparation and material organization.
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Completed daily reports on attendance and disciplinary performance.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Mentored and tutored individual students needing additional help.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Shared important information with students concerning upcoming assignments and tests.
  • Taught courses under guidance of senior instructors.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Delivered services to customer locations within specific timeframes.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Provided professional services and support in a dynamic work environment.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed strong communication and organizational skills through working on group projects.
  • Gained strong leadership skills by managing projects from start to finish.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Resolved problems, improved operations and provided exceptional service.
  • Identified issues, analyzed information and provided solutions to problems.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Bather/Cashier Assistant

Petsmart
02.2019 - 11.2022
  • Pet Stylist Apprentice:
  • Strength to lift up to 70 pounds; stamina to stand for long periods of time
  • Tasks:
  • Clean and/ or prep dogs for grooming, according to the order ticket
  • Bathe, blow dry, clip/ grind nails, clean ears, brush coat, clean teeth, express glands
  • Identify the dog’s health indicators and input them into a S.C.E.N.T. Check app
  • Work on a team to complete the services ordered
  • Assist others/ Ask others for assistance when needed to keep Scenter on schedule
  • Ensure the safety of dogs and team members at all times
  • Adhere to Petsmart sanitary and cleaning practices
  • Perform other tasks and duties as assigned by the Scenter Manager
  • Skills and Abilities:
  • Dog Control
  • Effective communication with team members and dog parents
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Time-management
  • Patience
  • Ability to self-critique; hold oneself and others to Petsmart standards
  • Report Job

  • Assisted with customer requests and answered questions to improve satisfaction.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Promoted store cleanliness by keeping track of trash can levels and emptying when full.
  • Issued receipts, change and refunds to customers to promote smooth operations.
  • Interacted politely with customers to promote quality service during checkout.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Welcomed customers, offering assistance to help find store items.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Offered customers carry-out service at completion of transaction.
  • Assisted customers by providing information and resolving complaints.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Returned carts and baskets to entryways to keep store spaces and aisles neat.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.

Pet Stylist Apprentice

PetSmart Charities
02.2019 - 11.2022
  • Consulted with owners and made recommendations on individual grooming needs of pets.
  • Bathed approximately 10 animals per 8 hour shifts plus I did walk ins and was the receptionist. 8 -hour shift.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Collected and recorded animal weight, medical records and allergies to prepare for grooming services.
  • Fed and watered animals according to schedules and feeding instructions.
  • Facilitated professional relationships with clients, promoting and encouraging repeat business.
  • Bathed and styled pet's fur, inspecting animals for external signs of parasites, disease or injury.
  • Groomed dogs and cats by utilizing blades, de-shedding tools, and shears.
  • Booked grooming appointments and made follow-up phone calls to remind customers of upcoming appointments.
  • Promoted grooming services, packages and products to customers to increase store sales.
  • Handled pets with gentle demeanor to help animals feel calm and secure.
  • Examined animals for injury or illness and documented symptoms for veterinarian review.
  • Delivered excellent service to pet owners to drive repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Reviewed pet records from daily visits and appointments, entering important data into system.
  • Maintained clean and orderly play yards, kennels and cages.
  • Cleaned and sanitized equipment and surfaces to protect animal and staff health.
  • Played with dogs and cats to maintain socialization and reduce stress.
  • Scheduled grooming and veterinary appointments for animals.
  • Assessed animals for injury and illness.
  • Bathed and groomed pets using gentle techniques.
  • Fed and watered animals in care, following special diets and regular medication administration schedules.
  • Cleaned and maintained kennels, holding areas and surgical rooms.

Receptionist

PetSmart Charities
02.2018 - 11.2022
  • A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Processed payments and updated accounts to reflect balance changes.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Reported suspicious individuals to supervisor.
  • Scheduled and confirmed appointments and meetings for management team.
  • Greeted and directed visitors to appropriate personnel and answered average of 200calls and emails daily.
  • Answered phone calls, provided information and connected callers to appropriate personnel.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Greeted incoming patients and verified paperwork to manage smooth intake processes.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Pulled and organized requested documentation.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
  • Determined needs of visitors and provided information or solutions.
  • Communicated with outside offices to obtain records and transfer files for records needs.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Completed basic bookkeeping and document filing.
  • Explained policies and procedures to visitors.
  • Greeted visitors to provide information and direct to appropriate personnel.
  • Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
  • Kept Petsmart offices organized and well-stocked to maximize operational efficiency.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
  • Worked with office manager to attain operational goals.

Cashier Assistant/Receiving Specialist

And That!
01.2021 - 02.2022
  • The Customer Experience Team Member will play an integral role in supporting a culture of sales and service. They will enhance our brand as a retailer in collaboration with other team members dedicated to providing exceptional service to our customers and providing a clean and inviting shopping environment. A successful Customer Experience Team Member is actively engaged with customers and has a customer first mindset. The Customer Experience Team Member is empowered to make positive decisions that are in the best interest of the customer. This requires the ability to work in service with one another and the customer, prioritize workload, and contribute to accomplishing the team’s key objectives.
  • The Receiving Team Member will play an integral role in supporting a sales and service culture. They will enhance our brand as a retailer with in collaboration with other team members dedicated to providing exceptional service and a clean and inviting shopping environment. A successful Receiving Team Member will work collectively as part of a backroom team to receive, process, and prepare merchandise for the sales floor. This requires working in service with one another for the customer, prioritizing workload, and contributing to accomplishing the team’s key objectives.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Backed up cashiers ringing up large number of customers by bagging products.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Handled merchandising and restocking needs for multiple checkout lanes.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Returned carts and baskets to entryways to keep store spaces and aisles neat.
  • Promoted store cleanliness by keeping track of trash can levels and emptying when full.
  • Interacted politely with customers to promote quality service during checkout.
  • Issued receipts, change and refunds to customers to promote smooth operations.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Offered customers carry-out service at completion of transaction.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Assisted customers by providing information and resolving complaints.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
  • Checked personal identifications during alcohol and tobacco sales.
  • Answered customers' questions and provided information on store procedures or policies.

Night Time Shelf Stocker

Joint Base Lewis-Mcchord Commissary
09.2015 - 06.2018
  • Cleaned and organized storage areas and store aisles for maximum merchandise accessibility, safety and loss prevention.
  • Organized stockroom by keeping products in correct locations to maintain accurate inventory counts.
  • Organized shelves and displays, removed damaged or expired merchandise and replenished and rotated stock.
  • Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Counted different types of merchandise to comply with inventory control tag requirements.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
  • Opened and inspected packages received, marked individual products with store codes and priced and placed merchandise on store shelves or in storage area.
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Assembled manufacturer displays, added corresponding merchandise to displays and disassembled and removed displays when scheduled.
  • Received incoming shipments for retail store, documented receipt and checked against record of incoming products ordered.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Lifted materials of varied weights on regular basis.
  • Faced products on shelves and displays to meet company policies.
  • Palletized merchandise for easy movement to sales floor locations.
  • Updated product labels to reflect accurate pricing.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Recorded merchandise moves for correct product counts and checked quantities against stocking reports.
  • Replenished items to maintain stock availability.

In Home CNA

Catholic Community Services
12.2009 - 07.2011
  • A Caregiver, or Personal Care Aide, supports patients with difficulties completing basic tasks, like people with disabilities, the elderly or patients suffering from mental disorders. Their main duties include administering medications, helping patients complete personal care tasks like bathing, dressing, eating or grooming and following the patients’ prescribed healthcare plan.
  • Caregiver Duties and Responsibilities
    Caregivers help clients with everyday activities, from cooking and cleaning to completing errands. Other essential duties and responsibilities include:
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
  • Serving as a companion to clients
  • Answered patient call signals and signal lights to determine patients' needs.
  • Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Administered medications and educated patients and families on correct at-home administration.
  • Transporting clients to and from appointments, errands, activities, etc.
  • Managing medication
  • Preparing meals
  • Interpersonal skills, including exceptional patience and listening skills
  • The ability to provide care across a variety of settings, including group homes and day service programs
  • Performing light housekeeping duties (e.g., keeping room clean, laundry)
  • Providing bathing and dressing assistance
  • Keeping proper care records and reporting changes to nursing team
  • Encouraging socialization and participation in community activities
  • Following patient care plan
  • Communicating with families, co-workers and supervisors regarding care
  • Assisting with transfer and mobility
  • Shopping and running errands
  • Maintaining a safe and comfortable home environment

Education

High School Diploma -

AI Alternative High School
Lakewood, WA

Certificate - CNA

Pro Care Academy
Lakewood, Washington
04.2017

Skills

  • Fitting room maintenance
  • Drawer balancing
  • Cash handling
  • Product and service sales
  • Productivity standards
  • Inventory processes
  • Cash drawer balancing
  • Liquor regulations and compliance
  • Returns and exchanges
  • Training and mentoring
  • Cash management
  • Cash register operation
  • Issue resolution
  • Merchandise restocking
  • Effective customer upselling
  • ID verification
  • Payment processing
  • Product recommendations
  • Coin counting
  • Scanner operations
  • Credit and cash transactions
  • Customer assistance

Timeline

Lead Educator - Toddlers

The Learning Experience
05.2023 - 06.2024

Teacher's Assistant

Nanda
02.2022 - 06.2024

Cashier Assistant/Receiving Specialist

And That!
01.2021 - 02.2022

Bather/Cashier Assistant

Petsmart
02.2019 - 11.2022

Pet Stylist Apprentice

PetSmart Charities
02.2019 - 11.2022

Receptionist

PetSmart Charities
02.2018 - 11.2022

Night Time Shelf Stocker

Joint Base Lewis-Mcchord Commissary
09.2015 - 06.2018

In Home CNA

Catholic Community Services
12.2009 - 07.2011

High School Diploma -

AI Alternative High School

Certificate - CNA

Pro Care Academy

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