Melissa Hanna-Fair
Holliston,MA
Summary
Experienced Cafeteria Manager with background in managing large-scale food service operations, including procurement, meal preparation and service, staff supervision and customer service. Possess strong organizational skills coupled with ability to maintain effective relationships with vendors, school administration, and students. Demonstrated ability to improve operational efficiency and maintain compliance with nutritional standards. Previously implemented cost-saving measures while maintaining quality of food service.
Overview
31
31
years of professional experience
Work History
Canteen Manager
City of Framingham
Framingham, MA
03.2012 - Current
- Ensured compliance with health codes and regulations in the cafeteria kitchen.
- Managed daily operations of cafeteria, including customer service, food preparation and inventory management.
- Ordered necessary supplies for the efficient operation of the cafeteria.
- Inspected facilities regularly to maintain cleanliness, sanitation and orderliness in the cafeteria.
- Conducted regular inspections of equipment to ensure proper functioning; performed minor repairs when necessary.
- Oversaw food preparation, verifying procedural compliance with company guidelines.
- Pitched in to help cafeteria employees with various food preparation and serving tasks.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Home Health Aide
VNA of Metrowest
Framingham, MA
06.1994 - 06.1997
- Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
- Maintained confidentiality of patient information at all times as per HIPAA regulations.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
- Took initiative to ensure all tasks were completed efficiently within the designated time frame.
- Provided emotional support and companionship to patients.
- Prepared meals and snacks according to prescribed diets.
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Assisted in ambulation and exercise routines for clients.
- Provided emotional support to clients dealing with chronic illnesses or end-of-life situations.
- Assisted clients with bathing, dressing, and incontinence care.
Education
High School Diploma -
Holliston High School
Holliston06-1993
Skills
- Food safety
- Customer service
- Equipment maintenance
- Health regulations
- Quality control
- Effective communication
- Food handling
- Food preparation
- Health and safety procedures
- Sanitation standards
- OSHA regulations
- Food presentation
- Kitchen equipment operation
- Allergy awareness
- Service safe
- Teamwork
- Reliable and responsible
- Multitasking
- Communication
- Self motivation
- Organizational skills
- Attention to detail
Timeline
Canteen Manager
City of Framingham
03.2012 - Current
Home Health Aide
VNA of Metrowest
06.1994 - 06.1997
High School Diploma -
Holliston High School