Melissa Harmon
Carlisle,IN
Summary
Dynamic educator and team player with a proven track record in public education, adept in educational technology and project-based learning. Excelled in enhancing student comprehension and fostering inclusive environments. Skilled in academic advising and collaborative learning, contributing to significant professional growth and development. Creative instructor offering 16 years of experience developing and implementing course curriculum. Proficient in evaluation, monitoring student performance and organizing examinations. Hardworking and energetic individual with excellent communication and supervisory skills.
Overview
24
24
years of professional experience
Work History
Social Sciences Teacher
Nicholas County Schools
08.2008 - Current
- Enhanced student comprehension by utilizing diverse teaching methods and incorporating real-world examples into lessons.
- Established positive rapport with students from diverse backgrounds, promoting an inclusive learning community that values cultural competency.
- Supported special education students with tailored instruction methods, ensuring their full engagement in classroom activities.
- Mentored new teachers in curriculum planning and classroom management techniques, contributing to their professional growth and development.
Customer Service Representative
Integra Bank
06.2001 - 06.2008
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Server
Kentucky State Parks
05.2000 - 12.2007
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Master of Arts - Educational Leadership
Asbury University
Wilmore, KY05.2023
Master of Arts - Education
Morehead State University
Morehead, KY12.2007
Associate of Arts - Political Science And Government
Morehead State University
Morehead, KY05.2004
Associate of Arts - History
Morehead State University
Morehead, KY05.2004
High School Diploma -
Robertson County Schools
Mt. Olivet, Ky 05.1999
Skills
- Collaborative learning
- Educational technology
- Project-based learning
- Academic advising
Timeline
Social Sciences Teacher
Nicholas County Schools
08.2008 - Current
Customer Service Representative
Integra Bank
06.2001 - 06.2008
Server
Kentucky State Parks
05.2000 - 12.2007
Master of Arts - Educational Leadership
Asbury University
Master of Arts - Education
Morehead State University
Associate of Arts - Political Science And Government
Morehead State University
Associate of Arts - History
Morehead State University
High School Diploma -
Robertson County Schools
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