Melissa Harold
Claremore,OK
Summary
Friendly, organized, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Office Manager
Western Sun Federal Credit Union
Bixby, OK
03.2010 - 03.2015
- Managed the office
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Monitored daily cash levels in the vault and reconciled discrepancies.
- Resolved customer complaints in a timely manner while ensuring compliance with banking regulations.
- Ensured customer satisfaction with patience and positive attitude.
- Built trusting and professional relationships with customers.
Sales Associate
Sally Beauty Supply
Claremore , OK
04.2007 - 03.2010
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Handled customer complaints in a professional manner.
Education
High School Diploma -
Claremore Sequoyah High School
Claremore05-2006
Some College (No Degree) - General Studies
Rose State College
Oklahoma City, OKSkills
- Office management
- Responding quickly and efficiently to calls and inquiries
- Supply management
- Great customer service
- Relationship Building
- Organization
- De-escalating conflict
Timeline
Office Manager
Western Sun Federal Credit Union
03.2010 - 03.2015
Sales Associate
Sally Beauty Supply
04.2007 - 03.2010
High School Diploma -
Claremore Sequoyah High School
Some College (No Degree) - General Studies
Rose State College
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