Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Melissa Harper

Roanoke,LA
Melissa Harper

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Insurance Producer position. Ready to help team achieve company goals.

Overview

39
years of professional experience
1
Certification

Work History

Missy Harper Books

Author
05.2009 - Current

Job overview

  • I have authored and published 5 novels since 2010
  • This included organization of a storyline, typing on a computer, editing, securing contracts and marketing my product
  • I am in the process of publishing my first children's book that has required all of the above skills with the added skill of illustration

Family Emergency Medicine

Manager of Operations
04.2009 - Current

Job overview

  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.

United States Postal Service

Mail Carrier
10.1996 - 04.2009

Job overview

  • I was responsible for the daily of casing my own route and any other routes in need
  • I delivered my route daily and helped with the delivery of routes without coverage
  • During my last three years of employment, I worked as a 204B supervisor, supervising both clerks and carriers inside and outside of the station
  • I participated in route counts, route alterations and disciplinary actions
  • I took early retirement in 2009

Dillard's, Inc.

Makeup Artist and Sales Associate
05.1994 - 10.1996

Job overview

  • I worked for one of the Estee Lauder companies, Perscriptives
  • I was a sales person at a store counter and also an artist for events in store and at certain fashion events in New York City
  • My job entailed placing orders, receiving and stocking orders and controlling inventory
  • I provided customer service, held client confidentiality and dealt with money
  • I left this position for a better benefit package with the Postsl Service

Cajun Tales Restaurant

Hostess and Server
06.1990 - 09.1994

Job overview

  • I worked as a hostess, a server and helped manage the front of the house
  • My duties consisted of dealing with the public, taking food and drink orders, delivering food and assisting with food orders for the restaurant and schedule making duties

Thrifty Way Pharmacy

Pharmacy Technician and Cashier
04.1986 - 08.1992

Job overview

  • I began as a temporary employee on the weekends
  • Within six months, I was helping to fill prescriptions in the pharmacy
  • My duties consisted of dealing with money, working a register, ordering/handling stock, dealing with the public and assisting the pharmacists with filling prescription, both handling the medications and computer records keeping

Education

Bob Brooks School
Baton Rouge, LA

Life And Health Insurance from Life Insurance And Health Insurance
02.2025

University Overview

LSU
Lake Charles, LA

Respiratory Therapy from Education, Medical Billing and Coding
05.1994

University Overview

May of 1994 was the year I left college. I did not graduate from McNeese or LSU. I did complete an online course in Medical Billing and Coding in 2024. I also completed an online Paralegal course in 2019.

Skills

  • Communication skills
  • Restaurant experience
  • Time management
  • Computer literacy
  • Leadership
  • Microsoft Word and Excel
  • Customer service
  • Service management
  • Telephone management
  • Health insurance portability and accountability act compliance
  • Insurance billing
  • Insurance policy knowledge
  • Insurance requirements
  • Vision and dental insurance
  • Insurance plans
  • Life insurance sales education
  • Health Insurance Policies
  • Medical coding familiarity
  • Medical coding capability
  • Medical coding and billing

Certification

I recently received my Louisiana Life and Health Insurance Producer’s license.

Timeline

Author
Missy Harper Books
05.2009 - Current
Manager of Operations
Family Emergency Medicine
04.2009 - Current
Mail Carrier
United States Postal Service
10.1996 - 04.2009
Makeup Artist and Sales Associate
Dillard's, Inc.
05.1994 - 10.1996
Hostess and Server
Cajun Tales Restaurant
06.1990 - 09.1994
Pharmacy Technician and Cashier
Thrifty Way Pharmacy
04.1986 - 08.1992
LSU
Respiratory Therapy from Education, Medical Billing and Coding
Bob Brooks School
Life And Health Insurance from Life Insurance And Health Insurance
Melissa Harper