Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Harrilal

West Palm Beach

Summary

Dynamic sales professional with a proven track record at Storm Tight Windows, excelling in lead generation and client relations. Achieved top performer status by consistently exceeding sales targets and enhancing customer satisfaction. Skilled in CRM software and adept at training teams to optimize performance and drive revenue growth.

Overview

2014
2014
years of professional experience
1
1
Certification

Work History

Sales Agent

Storm Tight Windows
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of Type products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Contributed to team objectives in fast-paced environment.

Manager, Sales and Customer Support

Florida Window and Door
  • Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
  • Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
  • Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
  • Fostered a collaborative work environment by encouraging open communication between team members regarding best practices and innovative ideas.
  • Facilitated regular team meetings to ensure alignment on goals and objectives as well as address any challenges or concerns.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Sales Administrator

New South Windows
  • Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
  • Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
  • Collaborated with cross-functional teams to ensure seamless order fulfillment, liaising between production, shipping, and finance departments.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
  • Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.

Medical Asst

Family Practice Dr Boltuch
01.2009 - 12.2013

Streamlined back-office operations to enhance efficiency.

Ensured precise documentation of patient vital signs.

Obtain specimens for laboratory examination.

Collected blood samples.

Medical Asst

Sinai Medical Ctr
01.2006 - 12.2009

Streamlined back-office operations.

Performed EKG procedures to monitor cardiac activity.

Processed samples for analysis.

Recorded and monitored patients' vital statistics.

Collect Blood Specimens

Facilitated smooth execution of minor surgical operations.

Education

GED -

Palm Beach Gardens
Pbg

No Degree - Medical Assisting

Medvance Institute
Greenacres

Skills

  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Sales strategies
  • Lead generation
  • CRM software usage
  • Paperwork processing
  • Contract preparation

Certification

Medical Assistant

Timeline

Medical Asst

Family Practice Dr Boltuch
01.2009 - 12.2013

Medical Asst

Sinai Medical Ctr
01.2006 - 12.2009

Sales Agent

Storm Tight Windows

Manager, Sales and Customer Support

Florida Window and Door

Sales Administrator

New South Windows

GED -

Palm Beach Gardens

No Degree - Medical Assisting

Medvance Institute