Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Hartinger

Melissa Hartinger

St. Petersburg,FL

Summary

Proven ability to excel in fast-paced environments while adapting to last-minute changes. Consistently recognized for high-quality work and efficiency under pressure. Strong track record of meeting tight deadlines and exceeding performance expectations.

Overview

14
14
years of professional experience

Work History

Family Caregiver

Self-employeed
Kenneth City
08.2023 - Current

Coordinated specialized medical care among doctors, nurses, and pharmacists to ensure comprehensive patient support.

Managed complex daily schedules, medication administration, and transportation logistics to optimize caregiving efficiency.

Maintained household finances and navigated insurance claims to secure necessary resources for care.

Clinical Coordinator

Suncoast New Options
Pinellas Park
01.2023 - 08.2023

Facilitated communication among patients, families, physicians, and healthcare providers to improve patient care coordination.

  • Developed client care plans and wrote report summaries and protocols to ensure compliance.
  • Assisted in hiring and trained new staff to enhance team capabilities.

Owner

Spring Clean Always
Pasco County
05.2020 - 01.2023
  • Managed daily operations of residential cleaning services to ensure high standards of cleanliness and customer satisfaction.
  • Managed daily operations of residential cleaning services.
  • Recruited and trained cleaning staff to ensure service quality.
  • Developed schedules for staff to optimize workflow and efficiency.

Office Coordinator

Visiting Nurse Association
Tampa
07.2019 - 04.2020
  • Coordinated nursing staff and patient appointment schedules to enhance resource allocation.
  • Managed office communications and correspondence to enhance operational efficiency.
  • Implemented streamlined procedures for daily office operations, improving workflow.
  • Facilitated communication between nurses, patients, and healthcare providers to ensure seamless continuity of care.
  • Provided administrative support across all departments to meet organizational needs.
  • Developed supply inventory system for effective management of office resources.
  • Compiled data, tracked changes, and created reports using Excel spreadsheets for accurate record-keeping.
  • Updated contact information lists regularly to maintain compliance with company policy.

Office Manager/Medical Records

Cares Home Health
Clearwater
10.2015 - 07.2019

Oversaw daily operations to ensure efficiency in administrative procedures.
Managed office staff to maintain high productivity and morale.
Handled supply inventory to prevent shortages and optimize resources.
Coordinated facility maintenance to ensure a safe working environment.
Managed accounts payable/receivable to maintain accurate financial records.

  • Coordinated staff and client appointment scheduling to enhance service accessibility and optimize workflow.
  • Managed inventory and ordered supplies to ensure availability.
  • Oversaw daily operations to ensure efficiency in administrative procedures.Managed office staff to maintain high productivity and morale.Handled supply inventory to prevent shortages and optimize resources.Coordinated facility maintenance to ensure a safe working environment.Managed accounts payable/receivable to maintain accurate financial records.

HHA

Home Instead Senior Care
Clearwater
10.2015 - 12.2017
  • Delivered daily living assistance and personal care to elderly and disabled patients, fostering comfort and dignity.
  • Assisted with bathing, dressing, and meal preparation to promote independence.
  • Monitored vital signs to track patient health and report changes.
  • Reminded patients of medication schedules to ensure adherence and safety.
  • Provided companionship to patients under nurse supervision, improving emotional support and engagement.
  • Performed light housekeeping tasks to maintain a clean and safe environment.
  • Supported recovery efforts for patients in home settings with tailored care strategies, promoting independence and healing.

Office Coordinator

Angels Care Home Health
Clearwater
06.2016 - 09.2017
  • Coordinated scheduling and office functions to support employee needs effectively.
  • Streamlined office organization to improve efficiency and professionalism.
  • Elevated customer satisfaction ratings by promptly resolving client issues and inquiries.
  • Exercised judgment and initiative in managing confidential matters and requests.

Business Office Manager

All Family Home Health Care
Tampa
11.2012 - 06.2016
  • Managed daily operations of business office for home health care services, ensuring efficient service delivery and compliance with regulations.
  • Oversaw scheduling and staffing for healthcare personnel and patient visits.
  • Maintained patient records in compliance with healthcare regulations.
  • Managed employee records, including payroll, vacation time, and benefits information.
  • Answered phones promptly and directed calls to appropriate personnel.
  • Ordered supplies to maintain operational efficiency and support healthcare personnel needs.
  • Coordinated HR activities, including recruitment, interviewing, and onboarding, to streamline staffing processes and enhance team integration.

HHA

Private Duty
St. Petersburg
11.2011 - 11.2012
  • Managed medication administration, ensuring clients received medications on time for optimal health outcomes.
  • Collaborated with healthcare teams to create tailored care plans.
  • Provided companionship and emotional support, enhancing client well-being and emotional stability.
  • Ensured clean and safe home environments for clients, promoting their health and comfort.

Education

Diploma -

St. Petersburg High School
St. Petersburg

Skills

  • Patient record keeping
  • Time management
  • Problem-solving
  • Cultural competency
  • Conflict resolution
  • Written communication
  • Virtual collaboration
  • Google Drive proficiency
  • Microsoft Office applications
  • Email etiquette
  • Critical thinking and troubleshooting
  • Risk assessment and resourcefulness
  • Management and delegation
  • Leadership and strategy
  • Diplomacy and mindfulness
  • Ethics in management

Timeline

Family Caregiver

Self-employeed
08.2023 - Current

Clinical Coordinator

Suncoast New Options
01.2023 - 08.2023

Owner

Spring Clean Always
05.2020 - 01.2023

Office Coordinator

Visiting Nurse Association
07.2019 - 04.2020

Office Coordinator

Angels Care Home Health
06.2016 - 09.2017

Office Manager/Medical Records

Cares Home Health
10.2015 - 07.2019

HHA

Home Instead Senior Care
10.2015 - 12.2017

Business Office Manager

All Family Home Health Care
11.2012 - 06.2016

HHA

Private Duty
11.2011 - 11.2012

Diploma -

St. Petersburg High School
Melissa Hartinger